Luis Valera Email & Phone Number
Service Engagement Director @ Genesys
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Luis Valera Location
- Chile
Luis Valera Work
- Service Engagement Director @ (October 2020 - Present)
- SR PS Consultant @ (February 2015 - Present)
- PreSales Engineer (PreSales and Quality Assurance) @ Corporacion VH (January 2008 - January 2015)
- Senior Technical Support Coordinator (IVR and CRM platforms) @ (January 2006 - January 2008)
- Consultant. (IVR and CRM platforms) @ (January 2005 - January 2006)
- Operations Engineer (Planning RF for GSM networks) @ (January 2000 - January 2001)
- Internship (Use of OSI Model for DTE-DCE communication) @ (April 2000 - October 2000)
Luis Valera Education
- Boston University
Certificate (Enhglish as a Second Language)
2002-2002 - Universidad Central de Venezuela
Bachelor's degree (Electrical, Electronics and Communications Engineering)
1994-2000
Luis Valera Skills
- Business Strategy
- Call Centers
- Creative Strategy
- Customer Service
- Electrical Engineering
- English
- Entrepreneurship
- GSM
- Highly motivated self-starter
- Internet Entrepreneur
- Linux
- Management
- Mobile Devices
- New Business Development
- Product Management
- Project Engineering
- Project Management
- Quality Assurance
- SIP
- Sales Management
- Strategic Planning
- Team Leadership
- Telecommunications
- VoIP
- Wireless
- Wireless Technologies
Luis Valera Summary
- Luis Valera, based in Chile, is currently a Service Engagement Director at Genesys. Luis Valera brings experience from previous roles at Genesys, Corporacion VH and OLTP Voice Systems. Luis Valera holds a 2002 - 2002 Certificate in Enhglish as a Second Language @ Boston University. With a robust skill set that includes Business Strategy, Call Centers, Creative Strategy, Customer Service, Electrical Engineering and more. Luis Valera has 3 emails on RocketReach.
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