2008 -
2017 Senior Team Leader - Customer Service @
2005 -
2008 Team Leader @
2004 -
2005 Logistics Coordinator @
2004 -
2004 Business Owner @ O Pescador - Restaurant
2003 -
2004 Account Business Manager @
2002 -
2003 Customer Service Representative @
2001 -
2002 Assistant Store Manager @ Ensitel - Mobile Communications
2001 -
2001 Radio Producer @ Radio Marinhais
2000 -
2000 Team Leader - English Translator @ Magda - Holland
2000 -
2000 Store Associate @ L&N - Computer Store
1998 -
2000 Office Clerk @ Lima Carlos ltd. - plumbing wholesale
Luis Silva Education
Escola Secundaria de Salvaterra de Magos 1995
-
1996
Luis Silva Skills
Customer Service
Customer Satisfaction
Team Leadership
Team Management
Online Gaming
Microsoft Office
Team Building
Call Centers
Management
Teamwork
Coaching
Customer Experience
Sales
Employee Training
Employee Engagement
Customer Support
Customer Service Representatives
Team-oriented
Retail
Store Management
Sales Management
Account Management
Inventory Management
Retail Sales
Office Administration
Translation
KPI implementation
Logistics Management
Training
Leadership
Change Management
Team Motivation
Computer Games
Video Games
Technical Support
Time Management
Troubleshooting
Problem Solving
Communication
Customer Retention
Gaming Industry
Performance Management
Project Management
Agile Methodologies
Agile Project Management
Contact Centers
Online Casino
iGaming
Team Oriented
Luis Silva Summary
Luis Silva, based in Nottingham, England, GB, is currently a Senior Customer Support Manager at Team17 Digital. Luis Silva brings experience from previous roles at Team17 Digital Ltd, Gamesys, wejo Ltd and Blizzard Entertainment. Luis Silva holds a 1995 - 1996 Escola Secundaria de Salvaterra de Magos. With a robust skill set that includes Customer Service, Customer Satisfaction, Team Leadership, Team Management, Online Gaming and more. Luis Silva has 2 emails on RocketReach.
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