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Luis Ayala Location
Charlotte, NC, US
Luis Ayala Work
Customer Success Manager @ (May 2024 - Present)
Senior Partner Success Manager @ (April 2023 - May 2024)
VP Partner Success @ (February 2023 - March 2023)
Head of Partner Success, Pia @ (October 2022 - February 2023)
BDM and Partner Success Manager, Pia @ (October 2022 - October 2022)
Senior Success Manager @ (August 2018 - October 2022)
Manager, Partner Success @ (April 2019 - January 2020)
Partner Success Manager @ (December 2015 - August 2018)
Techinal Support Engineer @ (March 2014 - November 2015)
Customer Service Supervisor @ (January 2013 - March 2014)
Home Theater Specialist @ (January 2012 - January 2013)
Home Delivery @ (January 2010 - January 2012)
Sales Associate @ (January 2006 - January 2010)
Luis Ayala Education
Southern Connecticut State University
Bachelor's Degree
2008-2012
Luis Ayala Skills
Sales
Account Management
Windows
Troubleshooting
Sales Management
Cloud Computing
Business Development
Computer Hardware
Networking
Linux
Direct Sales
Hardware
Servers
Virtualization
Management
Disaster Recovery
Solution Selling
Leadership
Team Leadership
Microsoft Excel
SaaS
Technical Support
Customer Service
Microsoft Office
Exceeding Customer Expectations
Communication
Professional Phone Skills
Business Communications
Written Communication
Business Writing
Small Business Management
Cybersecurity
Challenging Environment
Email Etiquette
Conflict Resolution
Customer Success
Customer Onboarding
Value Realization
Customer Engagement
Customer Service Management
Escalation Resolution
Consulting
Self-confidence
Executive Leadership
Presentation Design
Google Sheets
Pivot Tables
Information Security Awareness
Marketing
PowerPoint
Supervisor
Engineering
Social Media
Luis Ayala Summary
Luis Ayala, based in Charlotte, NC, US, is currently a Customer Success Manager at Trellix. Luis Ayala brings experience from previous roles at CyberQP and Pia. Luis Ayala holds a 2008 - 2012 Bachelor's Degree @ Southern Connecticut State University. With a robust skill set that includes Sales, Account Management, Windows, Troubleshooting, Sales Management and more. Luis Ayala has 2 emails and 2 mobile phone numbers on RocketReach.
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