Lucy Enever Email
Interim Head of Product and Change Delivery @ Amplifi Capital
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Lucy Enever Location
- Leeds, Leeds, United Kingdom
Lucy Enever Work
- Interim Head of Product and Change Delivery @ (November 2025 - Present)
- Senior Compliance Manager @ (July 2025 - November 2025)
- Compliance Specialist @ (November 2024 - July 2025)
- Senior Manager, Operations Shared Service Manager @ (September 2022 - October 2024)
- Quality and Engagement Manager @ (November 2021 - October 2022)
- Quality Leader and Business Lead @ (October 2018 - November 2021)
- Operational Subject Matter Expert and Business Analyst @ (September 2017 - September 2018)
- Debt Advice Team Leader @ (February 2016 - September 2017)
- Complaints Team Manager @ (January 2015 - February 2016)
- Service Performance Manager @ (June 2012 - December 2014)
- Collections (Inbound and Outbound Team Leader) @ (August 2009 - June 2012)
- Operational Team Leader – 02 Business Customer Services (Nothern Rock and Barclaycard) @ (September 2004 - August 2009)
Lucy Enever Skills
- Analytical Skills
- Attention to Detail
- Business Analysis
- Business Insights
- Business Process Improvement
- Business Strategy
- Business Transformation
- Change Control
- Change Management
- Clear Vision
- Coaching
- Collections
- Communication
- Communication Training
- Contact Centers
- Continuous Improvement
- Credit Recovery
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Contact
- Customer Experience
- Customer Experience Management
- Customer Interaction
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Global Delivery
- KYC Verification
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Mitigation Strategies
- Multi-Site Operations
- New Product Rollout
- Operational Excellence
- Operational Planning
- Outsourcing
- Performance Improvement
- Performance Management
- Performance Metrics
- Planning & Scheduling
- PowerPoint
- Presenting Solutions
- Problem Solving
- Process Improvement
- Process Mapping
- Product Management
- Programme Delivery
- Project Delivery
- Project Management
- Project Planning
- Project Plans
- Quality Assurance
- Quality Assurance Processes
- Quality Management
- Regulatory Compliance
- Relationship Building
- Research
- Risk Management
- Root Cause
- Sales
- Service Delivery
- Service Delivery Management
- Service Transformation
- Stakeholder Analysis
- Stakeholder Engagement
- Stakeholder Management
- Strategy
- Supplier Management
- Team Leadership
- Value Stream Mapping
- Visio
- Workforce Management
- Workforce Planning
- eWFM
Lucy Enever Summary
- Lucy Enever, based in Leeds, Leeds, United Kingdom, is currently a Interim Head of Product and Change Delivery at Amplifi Capital. Lucy Enever brings experience from previous roles at Amplifi Capital and WorldRemit. With a robust skill set that includes Analytical Skills, Attention to Detail, Business Analysis, Business Insights, Business Process Improvement and more. Lucy Enever has 1 emails on RocketReach.
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Others Named Lucy Enever
Lucy Enever
Interim Head of Product and Change Delivery
Leeds, Leeds, United Kingdom
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