Paul Land Email
Head of Customer Operations @ Amplifi Capital
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Paul Land Location
- Wakefield, GB
Paul Land Work
- Head of Customer Operations @ (January 2024 - Present)
- Customer Service Manager @ (February 2024 - March 2024)
- Senior Operations Manager @ (December 2021 - February 2024)
- Operations Manager @ (February 2021 - December 2021)
- Head of Operations and Process @ (June 2020 - November 2020)
- Senior Operations Manager @ (April 2018 - June 2020)
- Operations Manager @ Capita Remediation Services (January 2015 - April 2018)
- Bank Branch Manager @ (January 2008 - January 2015)
- Implementation Project Support Manager (secondment) @ (April 2013 - May 2014)
- Sales and Retention Team Leader @ (December 2003 - December 2007)
- Learning and Development Trainer @ (January 2002 - December 2003)
Paul Land Education
- Ridgewood Comprehensive
Paul Land Skills
- Analytical Skills
- Banking
- Business Analysis
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Transformation
- Change Management
- Client Relations
- Client Relationships Strengthening
- Coaching
- Communication Skills
- Contact Center Operations
- Continuous Delivery
- Continuous Improvement
- Continuous Process Improvement
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Financial Risk
- Financial Services
- Key Client Relationships
- Leadership
- Leadership Development
- Management
- Management Consulting
- Motivation
- Operational Excellence
- Operations Management
- Outsourcing
- People Development
- People Management
- Performance Improvement
- Performance Management
- Productivity Improvement
- Programme Delivery
- Project Delivery
- Relationship Management
- Resource Allocation
- Retail Banking
- Risk Management
- Service Delivery
- Solution Focused
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Supplier Management
- Team Leadership
- Customer Service
- Innovation Management
- Credit
- Credit Cards
- Team Management
Paul Land Summary
- Paul Land, based in Wakefield, GB, is currently a Head of Customer Operations at Amplifi Capital. Paul Land brings experience from previous roles at Amplifi Capital, TalkTalk, Sitel and Oracle Car Finance. Paul Land holds a Ridgewood Comprehensive. With a robust skill set that includes Analytical Skills, Banking, Business Analysis, Business Process Improvement, Business Process Outsourcing (BPO) and more. Paul Land has 1 emails on RocketReach.
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