2019 -
2021 Director of CX Strategy and Product Management @
2019 -
2019 Director, Service Strategy @
2017 -
2018 Director of Digital Customer Experience @
2016 -
2017 Senior Business Operations Manager - Digital Engagement and Business Intelligence @
2016 -
2016 Business Operations Manager III - Customer Self Service and Business Intelligence @
2015 -
2016 Business Operations Manager II - Customer Self Serve Tools and Strategy @
2013 -
2014 Operations Manager - Workforce Systems and Strategy @
2012 -
2013 Business Analyst III @
2012 -
2012 Business Analyst II @
2008 -
2011 Assistant Director of Operations and Member Services @
2007 -
2008 Ritchie Center Rental and Scheduling Manager @
2006 -
2007 Event Manager @
2006 -
2007 Member Services Supervisor @
2006 -
2006 HR Information Systems Coordinator @
2001 -
2005 Design and Sales Manager @ Advanced Graph-X
Lucky Rai Education
University of Denver
MBA (Management)
2006
-
2007
University of Colorado Denver
BA (Political Science)
2001
-
2005
University of Colorado Denver
Bachelor's degree (Political Science and Government)
2000
-
2004
Lucky Rai Skills
Process Improvement
Program Management
Leadership
Event Planning
Event Management
Management
Training
Customer Service
Analysis
Marketing
Project Planning
Public Speaking
Process Scheduler
Project Management
Team Leadership
Data Analysis
Access
Organizational Development
Budgets
Sales
Coaching
Forecasting
Business Intelligence
Marketing Strategy
Social Media
Microsoft Excel
Lucky Rai Summary
Lucky Rai, based in Houston, TX, US, is currently a VP, Digital Channel Experience at Memorial Hermann Health System. Lucky Rai brings experience from previous roles at Nordstrom and Dish Network. Lucky Rai holds a 2006 - 2007 MBA in Management @ University of Denver. With a robust skill set that includes Process Improvement, Program Management, Leadership, Event Planning, Event Management and more. Lucky Rai has 2 emails and 1 mobile phone numbers on RocketReach.
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