Luana Bronzini's Location
Riverview, FL, US
Luana Bronzini's Work
- Director Offline Customer Support @ Charter Communications
- Customer Experience and Strategy Freelance Consultant @ Guidepoint
- Head of Customer Experience @ ALOHA
- Director Relationship Care® Strategy – World Service (NYC, USA) @ American Express
- Director of Strategic Planning Customer Care Solutions (NYC, USA) @ American Express
- Customer Care Manager (Rome, Italy) @ American Express
- Quality Team Manager (Madrid, Spain) @ American Express
- Quality Team Leader (Rome, Italy and Paris, France) @ American Express
- Engagement, Cross-Selling and Retention specialist and trainer (Rome, Italy) @ American Express
- Retention Analyst and Trainer (Rome, Italy) @ American Express
Luana Bronzini's Education
- Università di Roma Tor Vergata
(Lingue e letterature straniere, generale)
Luana Bronzini's Skills
- Customer experience
- Carte di credito
- Leadership
- Team leadership
- Relationship Management
- Vendor Management
- Customer Satisfaction
- Gestione delle relazioni
- Change management
- Call center
Luana Bronzini's Summary
Luana Bronzini, based in Riverview, FL, US, is currently a Director Offline Customer Support at Charter Communications, bringing experience from previous roles at Guidepoint, ALOHA and American Express. Luana Bronzini holds a Università di Roma Tor Vergata. With a robust skill set that includes Customer experience, Carte di credito, Leadership, Team leadership, Relationship Management and more, Luana Bronzini contributes valuable insights to the industry. Luana Bronzini has 4 emails and 2 mobile phone numbers on RocketReach.
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