VP, Learning and Development Manager @ (January 1998 - October 2023)
Corporate Trainer @ (August 1986 - January 1998)
Lori Young Education
Portland State University
Bachelor of Science (Psychology, Sociology)
1990-1993
Lori Young Skills
Attention to Detail
Banking
Calendars
Change Management
Client Training
Coaching
Communication
Communication Training
Confidentiality
Curriculum
Customer Satisfaction
Customer Service
Deadline Oriented
Employee Relations
Employee Training
Enabling Change
Expense Reports
External Relations
Human Resources
International Relations
Leadership
Leadership Development
Learning Management
Management Development
Microsoft Office
Needs Analysis
Onboarding
Oral Communication
Organization Skills
Organizational Development
Performance Consulting
Performance Management
Presentation Skills
Presentations
Problem Solving
Project Management
Public Speaking
Relationship Management
Site Visits
Staff Development
Strategic Planning
Teaching
Team Leadership
Teamwork
Time Management
Training
Training Strategy
Training and Development (HR)
Travel Arrangements
Web Conferencing
Workload Prioritization
Management
Customer Experience
Call Centers
Team Building
Call Center
Process Improvement
Recruiting
Vendor Management
Customer Retention
Sales
Metrics
Hiring
Performance Metrics
Operations Management
Workforce Management
Data Analysis
Quality Assurance
CRM
Technical Support
Interviews
Customer Relationship Management
Contact Centers
Business Process Improvement
Software Documentation
Professional Communication
Avaya
Fraud Prevention
Lori Young Summary
Lori Young, based in Bethlehem, PA, US, is currently a Customer Care Professional at Guardian Life. Lori Young brings experience from previous roles at Fleetrock, Wells Fargo and Prudential Financial. Lori Young holds a 1990 - 1993 Bachelor of Science in Psychology, Sociology @ Portland State University. With a robust skill set that includes Attention to Detail, Banking, Calendars, Change Management, Client Training and more. Lori Young has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Lori Young?
Find contact details for 700 million professionals.