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Lori Young Location
Bethlehem, PA, US
Lori Young Work
2025 -now Customer Care Professional @
2024 -now Customer Success Specialist @
1998 -2023 VP, Learning and Development Manager @
1986 -1998 Corporate Trainer @
Lori Young Education
Portland State University
Bachelor of Science (Psychology, Sociology)
1990-1993
Lori Young Skills
Training
Banking
Coaching
Human Resources
Time Management
Learning Management
Performance Management
Leadership Development
Onboarding
Staff Development
Employee Training
Management Development
Change Management
Organizational Development
Needs Analysis
Employee Relations
Team Leadership
Relationship Management
Strategic Planning
Customer Satisfaction
Leadership
Management
Customer Experience
Call Centers
Customer Service
Team Building
Call Center
Process Improvement
Recruiting
Vendor Management
Customer Retention
Sales
Metrics
Hiring
Performance Metrics
Operations Management
Workforce Management
Data Analysis
Quality Assurance
CRM
Technical Support
Interviews
Customer Relationship Management
Contact Centers
Business Process Improvement
Software Documentation
Professional Communication
Avaya
Fraud Prevention
Lori Young Summary
Lori Young, based in Bethlehem, PA, US, is currently a Customer Care Professional at Guardian Life. Lori Young brings experience from previous roles at Fleetrock, Wells Fargo and Prudential Financial. Lori Young holds a 1990 - 1993 Bachelor of Science in Psychology, Sociology @ Portland State University. With a robust skill set that includes Training, Banking, Coaching, Human Resources, Time Management and more. Lori Young has 2 emails and 2 mobile phone numbers on RocketReach.
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