Lori Lyons Email & Phone Number
Agent Technology Senior Support Analyst @ Working Solutions
5 free lookup(s).
Lori Lyons Location
- McAllen, TX, US
Lori Lyons Work
- 2019 - now Agent Technology Senior Support Analyst @
- 2015 - 2019 Agent Onboarding Specialist @
- 2014 - 2015 Agent Development Instructor @
- 2013 - 2014 Agent Development Process Coordinator @
- 2012 - 2013 Quality Performance Specialist @
- 2010 - 2012 Quality Assurance Assistant @
- 2004 - 2010 Customer Service Representative @
- 2007 - 2010 Quality Assurance Performance Facilitator @
- 2004 - 2010 Customer Service and Quality Assurance @
- 2004 - 2007 Quality Assurance and Agent @ VoiceLog
- 2001 - 2004 AdminIstrative Assistant to HR Director @
- 1998 - 2001 Litigation Secretary @
- 1996 - 1998 Quality Assurance - AP and AR Clerk @ Marbran USA/Agroservicios Nieto SA de CV
Lori Lyons Education
- The University of Texas-Pan American
Bachelor of Applied Science (B.A.Sc.) (Fine/Studio Arts, General)
- Universidad de Guanajuato
(Art/Art Studies, General)
Lori Lyons Skills
- Customer Satisfaction
- Call Center
- Customer Service
- Microsoft Office
- Employee Training
- Contact Centers
- Project Management
- Team Building
- Leadership
- Process Improvement
- Quality Assurance
- Call Centers
- Training
- Customer Experience
- Coaching
- Team Leadership
- Teamwork
- BPO
- Operations Management
- Team Management
- Performance Management
- Vendor Management
- Management
- Outsourcing
- Account Management
- Telecommunications
- Program Management
- Data Analysis
- Troubleshooting
- Software Documentation
- Employee Relations
- Time Management
- CRM
- Bilingual-Spanish
- Presentation Design
- Newsletters
- Company Newsletters
- Curriculum Design
- Data Entry
- Social Networking
- Recruiting
- Administration
- Public Speaking
- Outlook
- Workforce Management
- Microsoft Word
- Salesforce.com
- Microsoft Excel
- System Administration
- PowerPoint
Lori Lyons Summary
- Lori Lyons, based in McAllen, TX, US, is currently a Agent Technology Senior Support Analyst at Working Solutions. Lori Lyons brings experience from previous roles at Working Solutions. Lori Lyons holds a Bachelor of Applied Science (B.A.Sc.) in Fine/Studio Arts, General @ The University of Texas-Pan American. With a robust skill set that includes Customer Satisfaction, Call Center, Customer Service, Microsoft Office, Employee Training and more. Lori Lyons has 5 emails and 2 mobile phone numbers on RocketReach.
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