2000 -
2002 Business Manager @ Stream International
1995 -
2000 Account Manager @ Convergys
1995 -
2000 Call Center Manager @ Software Support, Inc.
1990 -
1995 n and a @ Time Warner Cable/CV of Central Florida
Ken Wheeley Education
CU
(Biology, Chemistry)
1985
-
1987
Boone High School
Valencia College
Ken Wheeley Skills
Project Planning
Solution Architecture
Competitive Analysis
Agile Methodologies
Online Advertising
Salesforce.com
Enterprise Software
BPO
Vendor Management
Cloud Computing
SaaS
Call Center
Professional Services
Solution Selling
Outsourcing
Customer Experience
Customer Experience Management
Management
Process Improvement
Call Centers
Customer Satisfaction
Strategy
Account Management
Contact Centers
New Business Development
Customer Service
Telecommunications
Lead Generation
Cross-functional Team Leadership
Team Management
Strategic Planning
Sales
Leadership
Analysis
Mobile Devices
Start-ups
Product Management
Sales Operations
Strategic Partnerships
Service Delivery
CRM
Team Leadership
Business Development
Workforce Management
Multi-channel Marketing
B2B
Customer Retention
Direct Sales
Project Management
Customer Relationship Management (CRM)
Research
Customer Relationship Management Crm
Multi Channel Marketing
Solutions
Business Intelligence
Cross Functional Team Leadership
Start Ups
Customer Relationship Management
Ken Wheeley Summary
Ken Wheeley, based in Frisco, TX, US, is currently a Senior Director, Innovative Support and Services at Working Solutions. Ken Wheeley brings experience from previous roles at Working Solutions, Working Solutions, Inc. and PlumChoice Online PC Services. Ken Wheeley holds a 1985 - 1987 CU. With a robust skill set that includes Project Planning, Solution Architecture, Competitive Analysis, Agile Methodologies, Online Advertising and more. Ken Wheeley has 3 emails and 1 mobile phone numbers on RocketReach.
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