Telecom Operations Manager @ (January 2025 - September 2025)
Associate Director of Operations @ (September 2023 - December 2024)
Service Delivery Manager @ (September 1999 - September 2023)
Service Coordinator @ (February 1999 - September 1999)
Special Education Teacher and Assistant Librarian @ (August 1995 - February 1999)
Spa Manager @ (May 1994 - August 1995)
Lori Johnson Education
Johnson State College
Bachelor of Arts - BA (EDUCATION)
Lori Johnson Skills
Administration
Analytical Skills
Attention to Detail
Budgeting
Business Continuity
Business Development
Business Project Management
Business Relationship Management
Change Management
Client Relations
Coaching
Coaching & Mentoring
Collaborative Project Management
Communication
Confidentiality
Conflict Resolution
Continuous Process Improvement
Critical Thinking
Cross-functional Team Leadership
Curriculum Development
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Requirements
Customer Satisfaction
Customer Service
Data Analysis
Documentation
Employee Engagement
End-to-End Project Management
Escalations Management
Implementation Planning
Industry standards
Information Sharing
Interpersonal Communication
Interpersonal Relationships
Interpersonal Skills
Key Metrics
Key Performance Indicators
Large Projects
Leadership
Managing Associates
Microsoft PowerPoint
Negotiation
Online Communications
Operational Planning
Operations Management
Operations Process Improvement
Oral Communication
Order Management
Organization Skills
Payroll Administration
Performance Improvement
Performance Management
Performance Reviews
Presentations
Problem Solving
Product Management
Professional Services
Program Oversight
Project Coordination
Project Documentation
Project Governance
Project Management
Project Management Office (PMO)
Project Management Software
Project Performance
Project Plans
Project Tracking
Remote Work
Resource Allocation
Resource Coordination
SD-WAN
Service Delivery
Service Delivery Management
Social Awareness
Solution-oriented
Special Education
Staff Oversight
Stakeholder Management
Strategic Planning
Strategic Project Management
Stressful Situations
Supervisory Skills
Systems Thinking
Teaching
Team Building
Team Development
Team Leadership
Team Management
Team Performance
Technical Discussions
Telecommunications
Tenacious Work Ethic
Thinking Skills
Training
Unified Communications
Voice over IP (VoIP)
Workload Prioritization
Writing
Lori Johnson Summary
Lori Johnson, based in Burlington, IA, US, is currently a Senior Project Manager, Commercial Excellence at TPx. Lori Johnson brings experience from previous roles at Wipro and Vertek Corporation. Lori Johnson holds a Bachelor of Arts - BA in EDUCATION @ Johnson State College. With a robust skill set that includes Administration, Analytical Skills, Attention to Detail, Budgeting, Business Continuity and more. Lori Johnson has 1 emails and 1 mobile phone numbers on RocketReach.
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