Lori Ferguson Email & Phone Number
SVP, Product and Customer Operations @ NCQA
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Lori Ferguson Location
- Stamford, CT, US
Lori Ferguson Work
- SVP, Product and Customer Operations @ (May 2022 - Present)
- Senior Vice President and Chief Managing Director, MSO @ (May 2021 - November 2021)
- SVP, MLTC Integrated Plans @ (March 2018 - May 2021)
- National Chief Operations Officer and CEO of AlphaCare of NY @ (September 2013 - March 2018)
- Enterprise Process Improvement @ (September 2012 - September 2013)
- AVP, Operations @ (September 2002 - May 2012)
Lori Ferguson Education
- Christopher Newport University
Master of Science (MS) (Applied Psychology)
- Juran
Six Sigma Black Belt
- Radford University
Bachelor of Science (BS) (Psychology)
Lori Ferguson Skills
- Analysis
- Analytics
- Business Process Improvement
- CEOs
- Call Center
- Call Center Operations
- Call Centers
- Claims Payment Resolution
- Credentialing
- Cross-functional Team Leadership
- Data Analysis
- Disease Management
- Encounters
- FACETS
- Financial Forecasting
- HIPAA
- HMO
- Health Insurance
- Health Policy
- Healthcare Management
- Hospitals
- Leadership
- Long-term Care
- MLTC
- Managed Care
- Management
- Medicaid
- Medicaid Managed Care
- Medicare
- Medicare/Medicaid reimbursement
- Network Development
- New York Medicaid Payment Methodologies
- Operating Systems
- Operations Management
- People Management
- Pharmacy Benefit Management
- Process Automation
- Process Improvement
- Provider Contract Configuration
- Provider Relations
- Revenue Cycle
- Six Sigma
- Strategic Planning
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Utilization Management
Lori Ferguson Summary
- Lori Ferguson, based in Stamford, CT, US, is currently a SVP, Product and Customer Operations at NCQA. Lori Ferguson brings experience from previous roles at Visiting Nurse Service of New York, Magellan Health and Horizon Blue Cross Blue Shield of New Jersey. Lori Ferguson holds a Master of Science (MS) in Applied Psychology @ Christopher Newport University. With a robust skill set that includes Analysis, Analytics, Business Process Improvement, CEOs, Call Center and more. Lori Ferguson has 3 emails and 2 mobile phone numbers on RocketReach.
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