Lorena Vargas Email & Phone Number

Manager, Customer Success @ Federal Reserve Bank of San Francisco

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Lorena Vargas Location

California, United States

Lorena Vargas Work

Manager, Customer Success @ (September 2024 - Present)
Sr. Enablement and Communications Manager, Global Customer Success Strategy and Operations @ (October 2022 - February 2024)
Sr. Strategy Manager, Global Customer Success Strategy and Operations @ (January 2020 - September 2022)
Sr. Manager, Customer Success @ (September 2016 - December 2019)
Manager, Customer Success @ (October 2012 - August 2016)
Client Success Manager @ (October 2011 - October 2012)
Account Manager @ (August 2010 - September 2011)
Account Manager @ (May 2009 - July 2010)
Community Manager @ (September 2007 - March 2009)
Solutions Producer @ Informative (April 2004 - September 2007)
Online Marketing Specialist @ (October 2000 - July 2003)
Marketing Intern @ (April 2000 - October 2000)

Lorena Vargas Education

Santa Clara University
B.S.C (Operations Management Information Systems)
1997-2001
Presentation High School 1993-1997

Lorena Vargas Skills

Account Expansion
Account Management
Account Planning
Activations
Active Listening
Adobe Acrobat
Adobe Creative Cloud
Adobe Document Cloud
Adobe Express
Adobe Learning Manager
Adobe Workfront
Analytics
Attrition
Business Development
Business Process Improvement
Business Process Re-engineering
Business Requirements
Business Reviews
Business Technology
Business Value
CRM
Change Management
Client Relations
Coaching
Communication
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Cross-team Collaboration
Customer Advocacy
Customer Interaction
Customer Journeys
Customer Loyalty Management
Customer Onboarding
Customer Relationship Management (CRM)
Customer Service
Customer Success
Data Systems
Data-driven Decision Making
Deal Structuring
Decision-Making
Educational Materials
Email Marketing
Employee Training
Enablement
Exceeding Customer Expectations
Executive-level Communication
Forecasting
Gainsight
Hiring
Integrated Marketing
Key Metrics
Key Performance Indicators
Leadership
Learning Management Systems
Management
Management Professional
Managing Offshore Teams
Market Research
Marketing
Microsoft Excel
New Product Rollout
Online Marketing
Organization Skills
Overseeing Projects
Pdf
People Management
Post-Sales
Presentation Skills
Presentations
Product Launch
Product Strategy
Professional Services
Program Management
Project Management
Retail
SaaS
Salesforce.com
Social Media
Soft Skills Training
Software as a Service (SaaS)
Strategic Accounts
Strategic Communications
Strategic Planning
Strategic Thinking
Strategic Vision
Strategy
Success Principles
Support Management
Team Building
Team Leadership
Team Management
Team Motivation
Team Performance
Time Management
Training
User Adoption
Voice of the Customer
Zendesk
eSign
Beauty Industry
Makeup Artistry
Fitness
Customer Relationship Management Crm
Charities
Homesite
Dreamweaver
Vendors
Sales
Community
Net
Jive
Performance Metrics
SAN
New Opportunities
Purchase Requisitions
Sales and Marketing
Furniture
Cross Functional Team Leadership
SugarCRM
Informative
Content Development
Back End
Revenue
Post Campaign Analysis
Roll Outs
Internal Teams
Lyris
American Express
Metrics
Depot
Spanish
PowerPoint
Friendly
Accounting
Baseline
Incentive Programs
Supplier Evaluation
Technology Product Development
Golf
Profit
Wincvs
Guidance
Photoshop
Cross Selling
Languages
Customer Satisfaction
Business Services
Publishing
Client List
Engineering
Reports
FileMaker
SEO
Microsoft Office
Hbx
Editing
Campaign Management
Audience
Status Reports
CheetahMail
Surveying
Forums
Scheduling
Documentation
Trains and Add Rails
Research
Reporting
A&e
Analysis
Hardware
Campaigns
Ad Hoc Reporting
MovableType
Cross Functional Team
Yahoo
C
Project Plans
Applications
Software as a Service Saas
Reporting Tools
Web Development
Shops
Advertising
Quality Assurance
Editorial
Operations
HTML
Interactive Advertising
Website Consultation
CMS
Timelines
Omniture
Balancing
Project Planning
Ing
QuickBooks
Project
Altera
San Jose
House
WebTrends Analytics
Services
Computer Proficiency
Websites
Brand Loyalty
Internal Audit
Responsibility
Email Marketing Software
Workday
Sales Consulting
Renewal
Product Knowledge
Portals
BSD
Forms
Blogging
New York
Reviews
ATMs
Visio
Software
On Line
San Francisco
Yogurt
Business Planning
Microsoft Word
Rate
Account Relationship
Business Process
Cash
Network Communications
Web Project Management
Interest Rates
Vault
Multi Channel Marketing
Budgets
Financial Transactions
Mystery
Client Solutions
Television
MIS
Mock
Farms
Recruiting
Databases
Customer Relationship Management
Software as a Service

Lorena Vargas Summary

Lorena Vargas, based in California, United States, is currently a Manager, Customer Success at Federal Reserve Bank of San Francisco. Lorena Vargas brings experience from previous roles at Adobe. Lorena Vargas holds a 1997 - 2001 B.S.C in Operations Management Information Systems @ Santa Clara University. With a robust skill set that includes Account Expansion, Account Management, Account Planning, Activations, Active Listening and more. Lorena Vargas has 4 emails and 2 mobile phone numbers on RocketReach.