Lorena Marzolo Email
Business Unit Director @ Nethex
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Lorena Marzolo Location
- Italy
Lorena Marzolo Work
- 2023 -now Business Unit Director @
- 2018 -2022 Business Area 1 Director @ Almaviva Contact
- 2008 -2018 Account Manager @
- 2010 -2011 Contract Manager @
- 2005 -2008 Training and Quality Manager @
- 2007 -2008 Contract Team Member @
Lorena Marzolo Skills
- CRM
- Outsourcing
- Management
- Contract Negotiation
- Budgets
- Call Centers
- Contact Centers
- Customer Experience
- Negotiation
- Training
- Team Management
- Customer Satisfaction
- BPO
- Offshoring
- Workforce Management
- Telemarketing
- Inbound Marketing
- Service Delivery
- Telecommunications
- Call Center Development
- Customer Retention
- Quality Assurance
- IVR
- Performance Management
- Avaya
- Operations Management
- Outsourcing Management
- Team Leadership
- Vendor Management
- Business Process Improvement
- Service Desk
- Call center
- Contact center
- Customer Relationship Management (CRM)
- Customer Service
- Strategy
- Continuous Improvement
- Team Building
- Business Process
- Leadership
- Customer Relationship Management Crm
- Marketing
- Customer Relationship Management
Lorena Marzolo Summary
- Lorena Marzolo, based in Italy, is currently a Business Unit Director at Nethex. Lorena Marzolo brings experience from previous roles at Almaviva Contact and Transcom. With a robust skill set that includes CRM, Outsourcing, Management, Contract Negotiation, Budgets and more. Lorena Marzolo has 1 emails on RocketReach.
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