Lisa Yates Email & Phone Number
Head of IT Service Delivery @ Lancashire Insurance Group
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Lisa Yates Location
- Micheldever, GB
Lisa Yates Work
- Head of IT Service Delivery @ (July 2024 - Present)
- Service Delivery Manager @ (May 2022 - July 2024)
- Service Introduction Manager @ (August 2020 - April 2022)
- Lead Readiness Manager (contract) @ (February 2015 - December 2019)
- Technology Readiness Manager (Contract) @ (February 2014 - February 2015)
- Business Relationship Manager @ (October 2013 - February 2014)
- Service Transition Manager @ (November 2009 - October 2013)
- Sales and Marketing and Office Manager @ ES Consulting (July 2008 - November 2009)
- SERVICE MANAGER @ (August 2006 - February 2008)
- MANAGING DIRECTOR @ LY Recruitment Svc's Ltd (April 2005 - August 2006)
- Sabbatical @ Travel & Home Restoration (March 2004 - March 2005)
- SERVICE RELATIONSHIP MANAGER @ (December 2000 - March 2004)
- Service Manager @
- Service Analyst @ (January 1992 - December 1999)
- Secretary @
- Sales Secretary and Receptionist @ Contract Leads Ltd (January 1985 - January 1988)
Lisa Yates Education
- Institute of Management
(Certificate in Supervisory Management)
1997 - Kings School, Basingstoke 1981-1985
- Basingstoke College of Technology
Lisa Yates Skills
- Service Transition
- Service Improvement
- Service Level Agreements
- Service Delivery
- Sla
- Service Management
- ITIL
- Incident Management
- Stakeholder Management
- Project Delivery
- PRINCE2
- IT Service Management
- Problem Management
- Change Management
- Outsourcing
- IT Management
- Team Management
- Telecommunications
- Program Management
- Business Services
- IT Operations
- Transition Management
- ITIL Certified
- Disaster Recovery
- Software Project Management
- ITIL v3 Foundations Certified
- Service Delivery Management
- Service Operations
- CRM
- Management
- Business Process
- BMC Remedy
- Recruiting
- Managed Services
- Release Management
- Project Portfolio Management
- Readiness
- Service Level Agreements Sla
- Public Speaking
- Strategic Planning
- Leadership
- Infrastructure
- Analysis
Lisa Yates Summary
- Lisa Yates, based in Micheldever, GB, is currently a Head of IT Service Delivery at Lancashire Insurance Group. Lisa Yates brings experience from previous roles at The AA and Virgin Media. Lisa Yates holds a Institute of Management. With a robust skill set that includes Service Transition, Service Improvement, Service Level Agreements, Service Delivery, Sla and more. Lisa Yates has 2 emails and 2 mobile phone numbers on RocketReach.
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