Lisa Yates Email & Phone Number
Head of IT Service Delivery @ Lancashire Insurance Group
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Lisa Yates Location
- Micheldever, GB
Lisa Yates Work
- 2024 -now Head of IT Service Delivery @
- 2022 -2024 Service Delivery Manager @
- 2020 -2022 Service Introduction Manager @
- 2015 -2019 Lead Readiness Manager (contract) @
- 2014 -2015 Technology Readiness Manager (Contract) @
- 2013 -2014 Business Relationship Manager @
- 2009 -2013 Service Transition Manager @
- 2008 -2009 Sales and Marketing and Office Manager @ ES Consulting
- 2006 -2008 SERVICE MANAGER @
- 2005 -2006 MANAGING DIRECTOR @ LY Recruitment Svc's Ltd
- 2004 -2005 Sabbatical @ Travel & Home Restoration
- 2000 -2004 SERVICE RELATIONSHIP MANAGER @
- 2000 -2000 Service Manager @
- 1992 -1999 Service Analyst @
- 1989 -1991 Secretary @
- 1985 -1988 Sales Secretary and Receptionist @ Contract Leads Ltd
Lisa Yates Education
- Institute of Management
(Certificate in Supervisory Management)
1997 - Kings School, Basingstoke 1981-1985
- Basingstoke College of Technology
Lisa Yates Skills
- Service Transition
- Service Improvement
- Service Level Agreements
- Service Delivery
- Sla
- Service Management
- ITIL
- Incident Management
- Stakeholder Management
- Project Delivery
- PRINCE2
- IT Service Management
- Problem Management
- Change Management
- Outsourcing
- IT Management
- Team Management
- Telecommunications
- Program Management
- Business Services
- IT Operations
- Transition Management
- ITIL Certified
- Disaster Recovery
- Software Project Management
- ITIL v3 Foundations Certified
- Service Delivery Management
- Service Operations
- CRM
- Management
- Business Process
- BMC Remedy
- Recruiting
- Managed Services
- Release Management
- Project Portfolio Management
- Readiness
- Service Level Agreements Sla
- Public Speaking
- Strategic Planning
- Leadership
- Infrastructure
- Analysis
Lisa Yates Summary
- Lisa Yates, based in Micheldever, GB, is currently a Head of IT Service Delivery at Lancashire Insurance Group. Lisa Yates brings experience from previous roles at The AA and Virgin Media. Lisa Yates holds a Institute of Management. With a robust skill set that includes Service Transition, Service Improvement, Service Level Agreements, Service Delivery, Sla and more. Lisa Yates has 3 emails and 2 mobile phone numbers on RocketReach.
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