Lisa Smallman Email
Customer Experience Lead @ Sanctuary
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Lisa Smallman Location
- Stockport District, GB
Lisa Smallman Work
- 2025 -now Customer Experience Lead @
- 2024 -2025 Customer Experience Lead @
- 2016 -2023 Partner Operations Manager @
- 2020 -2021 Partner Operations Manager @
- 2019 -2020 Head of FMC @
- 2012 -2016 People Centric Leader @
- 2011 -2012 Head of Service - Small Business, Vodafone @ HEROtsc
- 2005 -2010 Customer Service Manager @
- 2002 -2005 Call Centre Manager @
- 1994 -2002 Sales Manager @
- 1994 -2002 Sales Manager @ BUPA Insurance Ltd
Lisa Smallman Education
- Parrswood High School
Lisa Smallman Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Stakeholder Management
- Business Transformation
- Employee Engagement
- Human Resources
- Call Center
- People Management
- Account Management
- Sales
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategy
- Workforce Management
- Business Planning
- Operations Management
- Contact Centers
- Managed Services
- Change Management
- Training
- Time Management
- Employee Training
- Customer Service
- Project Planning
- Training Delivery
- Service Management
- Business Process Improvement
- Management
- Coaching
- Outsourcing
- Health Insurance
- Continuous Improvement
- Call Centers
- Service Delivery
- Key Performance Indicators
- Recruiting
- CRM
- Project Delivery
- Performance Management
Lisa Smallman Summary
- Lisa Smallman, based in Stockport District, GB, is currently a Customer Experience Lead at Sanctuary. Lisa Smallman brings experience from previous roles at Johnnie Johnson Housing and Virgin Media. Lisa Smallman holds a Parrswood High School. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Stakeholder Management and more. Lisa Smallman has 4 emails on RocketReach.
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