Lisa Oswald Email & Phone Number
Head of Customer Service, North America and Europe @ Travelzoo
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Lisa Oswald Location
- New York, NY, US
Lisa Oswald Work
- Head of Customer Service, North America and Europe @ (December 2018 - Present)
- Thought Leadership @ (January 2011 - Present)
- Senior Vice President, Customer Service @ (February 2013 - December 2018)
- Vice President, Customer Service @ (March 2011 - January 2013)
- Vice President, Operations and Customer Service @ (January 1999 - January 2010)
- Director, Customer Services @ (January 1992 - January 1999)
Lisa Oswald Education
- Boston College
B.S. (Marketing)
Lisa Oswald Skills
- Customer Service
- Project Management
- Cross-functional Team Leadership
- Operations Management
- Customer Experience
- Operational Efficiency
- Service Excellence
- Voice of the Customer Initiatives
- BPO Vendor Mangement
- Call center start-up
- Phone Sales
- Strategy
- Vendor Management
- E-commerce
- New Business Development
- Leadership
- Call Center
- Entrepreneurship
- Social Media
- Management
- Account Management
- BPO
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Operational Risk
- Outsourcing
- P&L Management
- Process Improvement
- Product Development
- Sales
- Salesforce.com
- Start-ups
- Strategic Communications
- Strategic Partnerships
- Strategic Planning
- Telemarketing
- E Commerce
- Cross Functional Team Leadership
- Operations
- Start Ups
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Microsoft Excel
- Business Process Outsourcing
- Customer Relationship Management
Lisa Oswald Summary
- Lisa Oswald, based in New York, NY, US, is currently a Head of Customer Service, North America and Europe at Travelzoo. Lisa Oswald brings experience from previous roles at Travelzoo and Priceline.com (The Priceline Group). Lisa Oswald holds a B.S. in Marketing @ Boston College. With a robust skill set that includes Customer Service, Project Management, Cross-functional Team Leadership, Operations Management, Customer Experience and more. Lisa Oswald has 2 emails and 3 mobile phone numbers on RocketReach.
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