Director at BFY Group @ (February 2024 - September 2024)
Director of Operations @ (July 2021 - February 2024)
Director of Customer Service @ (September 2018 - June 2021)
Director of Customer Operations @ (September 2016 - September 2018)
Director of Business Services @ (July 2015 - September 2016)
Head of Meter to Cash @ (February 2013 - July 2015)
Head of BGB Operations @ (February 2012 - February 2013)
Head of Metering Operations and Systems Development @ (January 2009 - February 2012)
Head of Operations @ (July 2005 - December 2009)
Head of Customer Escalation @ (July 2004 - June 2005)
Head of Billing @ (February 2001 - June 2004)
Head of Customer Operations @ Yorkshire Electricity (September 1990 - January 2001)
Lisa Moran Education
Leeds Beckett University
Bachelor of Arts (B.A.) (Business Management)
1997-2000
New College Durham 1987-1989
Sedgefield 1982-1987
Lisa Moran Skills
Customer Satisfaction
Cost Reduction
Customer Service
Operations Management
Change Management
Gas
Energy
Stakeholder Management
Process Management
Telecommunications
Offshore Operations
Meters
Business Transformation
Culture Change
Smart Metering
Project Delivery
Business Process Improvement
Strategy
Business Analysis
Outsourcing
Project Management
Management
Microsoft Office
Microsoft Word
Marketing
JavaScript
Lisa Moran Summary
Lisa Moran, based in Leicester, GB, is currently a Chief Operating Officer at IMServ Europe Ltd. Lisa Moran brings experience from previous roles at BFY Group, Smart DCC, Thames Water and npower. Lisa Moran holds a 1997 - 2000 Bachelor of Arts (B.A.) in Business Management @ Leeds Beckett University. With a robust skill set that includes Customer Satisfaction, Cost Reduction, Customer Service, Operations Management, Change Management and more. Lisa Moran has 2 emails on RocketReach.
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