Lionel Ilunga's Location
Cape Town, WC, ZA
Lionel Ilunga's Work
- Senior Ops Manager - Planning and Mi @ Capita South Africa
- Group Manager Workforce Management @ WNS - Sri Lanka
- Account Planning Manager @ CCI South Africa
- Planning and Delivery Manager @ CCI South Africa
- Workflow Analyst @ Amazon
- Forecasting and Scheduling Analyst @ Shop Direct
- Business Analyst @ Mindpearl
- Team Leader - Operations Control @ Mindpearl
- Global Operations Controller @ Mindpearl
Lionel Ilunga's Education
(Mathematics, Biology, Physics, French)
1994 - 2000
Lionel Ilunga's Skills
- Call Centers
- Workforce Management
- Contact Centers
- Process Improvement
- Outsourcing
- Customer Experience
- Forecasting
- BPO
- Management
- Operations Management
Lionel Ilunga's Summary
Lionel Ilunga, based in Cape Town, WC, ZA, is currently a Senior Ops Manager - Planning and Mi at Capita Sa, bringing experience from previous roles at WNS Global Services, Cci South Africa and Amazon. Lionel Ilunga holds a 1994 - 2000 . With a robust skill set that includes Call Centers, Workforce Management, Contact Centers, Process Improvement, Outsourcing and more, Lionel Ilunga contributes valuable insights to the industry. Lionel Ilunga has 3 emails on RocketReach.
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