Lindsey Willars Email
Program Director @ Xoserve
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Lindsey Willars Location
- Leicester, GB
Lindsey Willars Work
- Program Director @ (June 2026 - Present)
- Director of Programmes @ (September 2025 - June 2026)
- DSP Programme Delivery Director - Smart DCC @ (March 2024 - September 2025)
- Transformation Director @ (December 2021 - March 2024)
- Transformation Programme Director (Customer Experience) @ (October 2020 - December 2021)
- Program Director @ (January 2019 - October 2020)
- Programme Office Manager @ (July 2018 - December 2018)
- Head Of Customer Service - British Gas Services (Insuranc @ (March 2017 - June 2018)
- Head Of Customer Service @ (February 2016 - February 2017)
- Head of Customer Relations @ (July 2014 - February 2016)
- Program Manager @ (January 2012 - June 2014)
- Debt Risk Programme Manage @ (January 2010 - January 2012)
Lindsey Willars Education
- Leeds Beckett University
Business Studies
1993-1995
Lindsey Willars Skills
- Agile & Waterfall Methodologies
- Agile Methodologies
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Process Re-engineering
- Business Transformation
- Business-to-Business (B2B)
- Communication
- Complaint Management
- Contact Center Management
- Contact Center Transformation
- Contact Centers
- Cost Reduction
- Customer Experience
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Emotional Intelligence
- Employee Engagement
- Energy
- IT Service Management
- Insurance
- Leadership
- Leadership Development
- Leadership Training
- Lean Six Sigma
- Management
- Mentoring
- Operations Management
- Outsourcing
- PRINCE2
- People Development
- People Management
- Presentation Skills
- Problem Solving
- Process Improvement
- Procurement
- Program Control
- Program Direction
- Program Management
- Program Monitoring
- Program Oversight
- Programme Design
- Programme Governance
- Project Delivery
- Project Management
- Project Management Office (PMO)
- Project Planning
- Regulatory Compliance
- Relationship Building
- SAP CRM
- SAP Implementation
- Stakeholder Engagement
- Stakeholder Management
- Strategy
- Team Leadership
- Utilities
- Utility Industry
- Waterfall Project Management
- organised
Lindsey Willars Summary
- Lindsey Willars, based in Leicester, GB, is currently a Program Director at Xoserve. Lindsey Willars brings experience from previous roles at Echo Managed Services, Smart DCC and Thames Water. Lindsey Willars holds a 1993 - 1995 Business Studies @ Leeds Beckett University. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, Business Process Improvement, Business Process Outsourcing (BPO), Business Process Re-engineering and more. Lindsey Willars has 1 emails on RocketReach.
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