Liam Bui Email
Service Designer @ Workplace Injury Commission
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Liam Bui Location
- Melbourne, VIC, AU
Liam Bui Work
- 2024 - now Service Designer @
- 2022 - 2025 Director @
- 2019 - 2022 Senior Experience Designer @
- 2016 - 2019 Customer Experience Manager @
- 2015 - 2016 Customer Experience Delivery Manager @
- 2014 - 2015 Customer Experience Design Lead @
- 2010 - 2014 Service Experience Business Partner @
- 2007 - 2009 Client Customer Experience Manager @
- 2006 - 2007 Retention Quality Assurance Coach @
Liam Bui Education
- Swinburne University of Technology
Bachelor of Applied Science (B.A.Sc.) (Mathematics and Computer Science)
1998 - 2002
Liam Bui Skills
- Customer Experience
- Customer Retention
- Customer Insight
- Customer Journey Mapping
- Six Sigma
- Communication Skills
- Data Analysis
- Customer Surveys
- Benchmarking
- Performance Management
- Process Improvement
- Project Management
- Change Management
- Operational Excellence
- Business Process Mapping
- Coaching
- Root Cause Analysis
- Lean Tools
- Stakeholder Management
- Strategy
- Project Delivery
- Logistics
- Supply Chain
- Business Process Improvement
- Business Analysis
- Management
- Vendor Management
- Contact Centers
Liam Bui Summary
- Liam Bui, based in Melbourne, VIC, AU, is currently a Service Designer at Workplace Injury Commission. Liam Bui brings experience from previous roles at BCX consulting, Crown Casinos and Australia Post. Liam Bui holds a 1998 - 2002 Bachelor of Applied Science (B.A.Sc.) in Mathematics and Computer Science @ Swinburne University of Technology. With a robust skill set that includes Customer Experience, Customer Retention, Customer Insight, Customer Journey Mapping, Six Sigma and more. Liam Bui has 1 emails on RocketReach.
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