Workplace Injury Commission Information

When a person is injured at work, it can have a devastating impact on them, their family, and their workplace. In Victoria, injured workers can claim compensation and receive support to help them recover and return to the workforce if possible. If an injured worker wishes to dispute a decision about their compensation, the Workplace Injury Commission is there to help. We are a Victorian Government authority that provides injured workers and their employer with easy access to independent and impartial services to resolve their dispute. We understand that when a dispute occurs it can be a difficult, stressful time and reaching a resolution matters to everyone. The Workplace Injury Commission has a skilled and supportive team to help navigate the steps. We are focussed on providing an efficient, fair and affordable service that allows everyone to move forward. The first step is conciliation, where everyone involved in a dispute takes part in discussions with the aim of reaching an agreement to resolve the dispute. In most cases, this is successful. If a resolution can’t be reached at conciliation, there can be an alternative to taking the matter to Court. An injured worker may ask our arbitration service to consider the issues in dispute and make a decision that is binding on everyone involved. You may never need to contact the Workplace Injury Commission, but we will be there for you if you do. We care about supporting the people involved when there is a dispute about workplace injury compensation because we know resolution matters.