Director @ Masterplan Ltd (April 2017 - April 2019)
Principal Consultant @ Josina Limited (August 2016 - April 2017)
Business Development Manager @ (May 2012 - August 2016)
Principal Professional Services Consultant @ (June 2006 - May 2012)
Contact Centre Response Team @ T-Mobile UK (January 1996 - January 2006)
Leon Bateman Skills
Genesys
Contact Centers
Workforce Management
CTI
Call Center
ACD
Customer Experience
IVR
Pre-sales
Telecommunications
Avaya
Call Centers
Professional Services
Unified Communications
SIP
Telephony
Enterprise Software
VoIP
Avaya Products
Session Initiation Protocol (SIP)
Voice over IP (VoIP)
Development
Business Development
Microsoft Office
Voice Over Ip Voip
Marketing
Management
Pre Sales
EMEA
Session Initiation Protocol Sip
Voice Over Ip
Session Initiation Protocol
Leon Bateman Summary
Leon Bateman, based in Sunderland, GB, is currently a Managing Director at Similis Limited. Leon Bateman brings experience from previous roles at Department for Work and Pensions (DWP), Masterplan Ltd, Josina Limited and Genesys. With a robust skill set that includes Genesys, Contact Centers, Workforce Management, CTI, Call Center and more. Leon Bateman has 2 emails on RocketReach.
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