Lena A. Email
Customer Service Representative Drake User with TaxAct Admin Services LLC @ Drake Tax Services
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Lena A. Location
- Chicopee, MA, US
Lena A. Work
- Customer Service Representative Drake User with TaxAct Admin Services LLC @ (December 2025 - Present)
- Senior Administrative Specialist @ (May 2023 - Present)
- Tax Analyst and Certified Tax Preparer @ (January 2023 - Present)
- Special authorization service @ (December 2016 - Present)
- Representative Rep-Payee @ (June 2024 - May 2026)
- Tax prep @ (December 2011 - December 2016)
- Medical Biller @ (December 2005 - December 2016)
Lena A. Education
- Holyoke Community College
Associate's degree (Business Administration and Management, General)
2016-2021
Lena A. Skills
- Account Reconciliation
- Accounting
- Accounts Payable
- Accounts Payable & Receivable
- Accounts Receivable (AR)
- AccuFund
- Acknowledgements
- Administration
- Administrative Assistance
- Analytical Skills
- Appeals
- Authorization
- Balance Sheets
- Bank Reconciliation
- Billing Process
- Bookkeeping
- Business Advisory Services
- Client Billing
- Collaborative Problem Solving
- Communication
- Customer Service
- Customer Service Management
- Data Entry
- Documentation
- Drake Tax Software
- E-invoicing
- Electronic Filing
- Federal & State Income Tax Compliance
- Filing
- Financial Statements
- Fuel Tax
- General Ledgers
- Health Insurance
- IRS problem resolution
- Income Tax
- Insurance
- Invoicing
- Ledger Management
- Manners
- Medical Billing
- Medical Records
- Medicare
- Partnership Taxation
- Payer
- Payroll Administration
- Payroll Taxes
- Personal Income Tax Returns
- Phone Etiquette
- Planning
- Preparation
- Prior Authorization
- Problem Solving
- Processes payments on behalf of clients ensuring adequate documentation to substantiate payment.
- Proficiency in Excel, Outlook and Word and familiarity with accounting software
- QuickBooks
- Regulatory Compliance
- Sales Tax
- Small Business
- Small Business Tax
- Software Installation
- Spreadsheets
- Tax
- Tax Accounting
- Tax Advisory
- Tax Compliance
- Tax Law
- Tax Planning
- Tax Preparation
- Taxation
- Teamwork
- Technical Support
- Workers Compensation
- converson
Lena A. Summary
- Lena A., based in Chicopee, MA, US, is currently a Customer Service Representative Drake User with TaxAct Admin Services LLC at Drake Tax Services. Lena A. brings experience from previous roles at Preferred Behavioral Health Group, JDA TSG, Commonwealth Care Alliance and Center for Human Development (CHD). Lena A. holds a 2016 - 2021 Associate's degree in Business Administration and Management, General @ Holyoke Community College. With a robust skill set that includes Account Reconciliation, Accounting, Accounts Payable, Accounts Payable & Receivable, Accounts Receivable (AR) and more. Lena A. has 3 emails on RocketReach.
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