Lee Murrey Email & Phone Number
Incident Manager @ Newtons Primary School
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Lee Murrey Location
- Mistley, England, GB
Lee Murrey Work
- Incident Manager @ (November 2017 - Present)
- IT Service Delivery Manager @ (December 2011 - September 2017)
- Global Work Flow Manager (Incident Manager) for NSS- Network Solutions and Support @ Nortel (October 2008 - July 2011)
- (Continued)...Global Work Flow Manager (Incident Manager) for NSS- Network Solutions and Support- @ Nortel (October 2008 - July 2011)
- Senior Network Support Engineer and Team Leader EMEA @ Nortel (July 2004 - October 2008)
- Senior Network Support Engineer and Voice Team Leader (UK South East @ (July 2001 - July 2004)
- Video Conferencing Support EMEA @ (November 2000 - July 2001)
- VOICE and LAN SUPPORT ENGINEER @ Nortel (April 1998 - November 2000)
- Operations Supervisor @ EDT CONNECTIVITY (July 1995 - July 1998)
- Installation engineer @ JO Grant & Taylor (September 1986 - July 1995)
Lee Murrey Education
- Brixton College
City & Guilds 221 Parts 1 & 2 Telecommunications (City & Guilds 221 Parts 1 & 2 Telecommunications)
1986-1989 - Raynham
Lee Murrey Skills
- 1st/2nd line support on Nortel Networks CS1K & associated services
- 1st/2nd line support on Nortel Networks Callpilot & Meridian Mail
- 1st/2nd Line support of Nortel Networks MCS
- • Testing/monitoring of LAN/VOICE networks using various test equipment.
- Understanding of network protocols.
- Good understanding of Telecommunications principles
- Moves, Adds and Changes on Voice and Data systems
- Voice/Data Infrastructure cabling
- Remedy trouble ticket system user
- Experienced MS Office Suite user
- Change Management
- Computer Network Operations
- Customer Satisfaction
- Customer Service
- BMC Remedy
- Cabling
- Data Systems
- Hardware
- ITIL
- Incident Management
- Infrastructure
- Managed Services
- Management
- Moves
- Network Communications
- Network Administration
- Networking
- Performance Management
- Professional Services
- Program Management
- Project Management
- Service Delivery
- Sla
- Switches
- System Administration
- Team Management
- Telecommunications
- Telephony
- Testing
- Time Management
- Troubleshooting
- Unified Communications
- VoIP
- Wireless
- WAN
- Data Center
- System Deployment
- IT Service Management
- LAN-WAN
- IT Operations
- Understanding Of Network Protocols
- Adds And Changes On Voice And Data Systems
- 1St/2Nd Line Support On Nortel Networks Cs1K And Associated Services
- 1St/2Nd Line Support On Nortel Networks Callpilot And Meridian Mail
- Testing/Monitoring Of Lan/Voice Networks Using Various Test Equipment
- Lan Wan
Lee Murrey Summary
- Lee Murrey, based in Mistley, England, GB, is currently a Incident Manager at LONDON GRID FOR LEARNING TRUST. Lee Murrey brings experience from previous roles at Academies Enterprise Trust and Nortel. Lee Murrey holds a 1986 - 1989 City & Guilds 221 Parts 1 & 2 Telecommunications in City & Guilds 221 Parts 1 & 2 Telecommunications @ Brixton College. With a robust skill set that includes 1st/2nd line support on Nortel Networks CS1K & associated services, 1st/2nd line support on Nortel Networks Callpilot & Meridian Mail, 1st/2nd Line support of Nortel Networks MCS, • Testing/monitoring of LAN/VOICE networks using various test equipment., Understanding of network protocols. and more. Lee Murrey has 2 emails on RocketReach.
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