Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
We help utilities turn energy data into something people actually understand and use.
Eliq started in Sweden in 2016 with a simple goal: to help people make sense of their energy usage. What began as a small team working with a single utility is now a platform used across 15+ markets – supporting millions of households and some of Europe’s most ambitious energy providers.
We’re not here to sell dashboards. We’re here to help utilities stay relevant – by making energy feel less like a black box, and more like something customers can control, learn from, and act on.
That means fewer calls. Lower churn. Smarter operations. Stronger relationships.
But more than anything, it means closing the gap between data and real-life impact.