Leanne Mitchell Email
Principal Service Operations Consultant @ BT Group
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Leanne Mitchell Location
- Cuffley, GB
Leanne Mitchell Work
- Principal Service Operations Consultant @ (January 2020 - Present)
- ITIL Practice Manager. Customer Centric Operations @ (November 2014 - January 2020)
- Service Support Manager Technology Operations @ (June 2010 - January 2020)
- Retail Systems Business Analyst @ T-Mobile UK (January 2008 - January 2009)
- Business Analyst @ T-Mobile UK (January 2004 - January 2008)
Leanne Mitchell Education
- London College of Fashion
City and Guilds ( Business Studies, Distinction)
- The Ravenscroft
Leanne Mitchell Skills
- Agile Project Management
- Analysis
- Broadband
- Business Process
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- Data Analysis
- GPRS
- GSM
- IP
- IT Service Management
- ITIL
- IVR
- Incident Management
- Managed Services
- Management
- Mobile Communications
- Mobile Devices
- Networking
- Outsourcing
- PRINCE2
- Process Improvement
- Project Delivery
- SLA
- Scrum
- Service Delivery
- Service Improvement
- Service Management
- Stakeholder Management
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Vendor Management
- VoIP
- Workforce Management
- Leadership
- Sales
- Business Development
- Program Management
- Analytics
- Customer Relationship Management Crm
- Customer Relationship Management
Leanne Mitchell Summary
- Leanne Mitchell, based in Cuffley, GB, is currently a Principal Service Operations Consultant at BT. Leanne Mitchell brings experience from previous roles at EE and T-Mobile UK. Leanne Mitchell holds a City and Guilds in Business Studies, Distinction @ London College of Fashion. With a robust skill set that includes Agile Project Management, Analysis, Broadband, Business Process, Business Process Improvement and more. Leanne Mitchell has 1 emails on RocketReach.
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