Leanne Mitchell Email
Principal Service Operations Consultant @ BT Group
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Leanne Mitchell Location
- Cuffley, GB
Leanne Mitchell Work
- 2020 -now Principal Service Operations Consultant @
- 2014 -2020 ITIL Practice Manager. Customer Centric Operations @
- 2010 -2020 Service Support Manager Technology Operations @
- 2008 -2009 Retail Systems Business Analyst @
- 2004 -2008 Business Analyst @
Leanne Mitchell Education
- London College of Fashion
City and Guilds ( Business Studies, Distinction)
- The Ravenscroft
Leanne Mitchell Skills
- Contact Centers
- Customer Experience
- Call Center
- Sla
- Mobile Communications
- Project Delivery
- Customer Satisfaction
- Analysis
- Data Analysis
- Telecommunications
- Technical Support
- Mobile Devices
- Stakeholder Management
- Service Delivery
- Management
- IVR
- Vendor Management
- Outsourcing
- Managed Services
- Networking
- Service Management
- Change Management
- Workforce Management
- Team Management
- IP
- Incident Management
- CRM
- GSM
- ITIL
- Service Improvement
- Call Centers
- IT Service Management
- VoIP
- GPRS
- Broadband
- PRINCE2
- Team Leadership
- Business Process Improvement
- Process Improvement
- Customer Support
- Business Process
- Leadership
- Sales
- Business Development
- Program Management
- Analytics
- Customer Relationship Management Crm
- Customer Relationship Management
Leanne Mitchell Summary
- Leanne Mitchell, based in Cuffley, GB, is currently a Principal Service Operations Consultant at BT. Leanne Mitchell brings experience from previous roles at EE, Everything Everywhere Ltd and T-Mobile UK. Leanne Mitchell holds a City and Guilds in Business Studies, Distinction @ London College of Fashion. With a robust skill set that includes Contact Centers, Customer Experience, Call Center, Sla, Mobile Communications and more. Leanne Mitchell has 1 emails on RocketReach.
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