Leandro Luccion Email & Phone Number
Head of Support @ Tactic
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Leandro Luccion Location
- Provo, UT, US
Leandro Luccion Work
- Head of Support @ (June 2025 - Present)
- Support Team Lead @ (September 2023 - August 2025)
- Support Team Lead @ (August 2021 - August 2023)
- L2 Partner Support Representative @ (September 2020 - August 2021)
- Bilingual Partner Support Representative @ (January 2020 - September 2020)
- Customer Experience Specialist @ (February 2019 - January 2020)
- Account Manager @ (August 2017 - February 2019)
Leandro Luccion Education
- Utah Valley University
Bachelor of Science - BS (Marketing)
2017-2021
Leandro Luccion Skills
- Quality Assurance
- Jira
- Gorgias CRM
- Constructive Feedback
- Client Issue Resolution
- Customer Engagement
- Customer-Focused Service
- Ticketing Systems
- Customer Support
- Communication
- Team Management
- Coaching & Mentoring
- Team Performance
- Client Relations
- Escalations Management
- Customer Service Training
- Microsoft Office
- Customer Experience
- Coaching
- Conflict Resolution
- Workforce Management
- Analytical Skills
- Time Management
- Business-to-Business (B2B)
- Problem Solving
- Customer Service Management
- Manufacturing Process Improvement
- Management
- Team Leadership
- Technical Support
- Customer Satisfaction
- Troubleshooting
- Chat
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Zendesk
- Sales
- Customer Service
- Sales Management
- Microsoft Excel
- Spanish
- Customer Retention
- Escalation Resolution
- Tier 2
- Leadership
- Account Management
- Customer Escalation Management
- Salesforce.com
- Reservations
- Axis
- Post-sales Support
- Client Onboarding
Leandro Luccion Summary
- Leandro Luccion, based in Provo, UT, US, is currently a Head of Support at Tactic. Leandro Luccion brings experience from previous roles at Quince and Peek. Leandro Luccion holds a 2017 - 2021 Bachelor of Science - BS in Marketing @ Utah Valley University. With a robust skill set that includes Quality Assurance, Jira, Gorgias CRM, Constructive Feedback, Client Issue Resolution and more. Leandro Luccion has 2 emails and 1 mobile phone numbers on RocketReach.
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