Leandro Luccion Email & Phone Number
Head of Support @ Tactic
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Leandro Luccion Location
- Provo, UT, US
Leandro Luccion Work
- 2025 -now Head of Support @
- 2023 -2025 Support Team Lead @
- 2021 -2023 Support Team Lead @
- 2020 -2021 L2 Partner Support Representative @
- 2020 -2020 Bilingual Partner Support Representative @
- 2019 -2020 Customer Experience Specialist @
- 2017 -2019 Account Manager @
Leandro Luccion Education
- Utah Valley University
Bachelor of Science - BS (Marketing)
2017-2021
Leandro Luccion Skills
- Quality Assurance
- Jira
- Gorgias CRM
- Constructive Feedback
- Client Issue Resolution
- Customer Engagement
- Customer-Focused Service
- Ticketing Systems
- Customer Support
- Communication
- Team Management
- Coaching & Mentoring
- Team Performance
- Client Relations
- Escalations Management
- Customer Service Training
- Microsoft Office
- Customer Experience
- Coaching
- Conflict Resolution
- Workforce Management
- Analytical Skills
- Time Management
- Business-to-Business (B2B)
- Problem Solving
- Customer Service Management
- Manufacturing Process Improvement
- Management
- Team Leadership
- Technical Support
- Customer Satisfaction
- Troubleshooting
- Chat
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Zendesk
- Sales
- Customer Service
- Sales Management
- Microsoft Excel
- Spanish
- Customer Retention
- Escalation Resolution
- Tier 2
- Leadership
- Account Management
- Customer Escalation Management
- Salesforce.com
- Reservations
- Axis
- Post-sales Support
- Client Onboarding
Leandro Luccion Summary
- Leandro Luccion, based in Provo, UT, US, is currently a Head of Support at Tactic. Leandro Luccion brings experience from previous roles at Quince, Peek and Peek.com. Leandro Luccion holds a 2017 - 2021 Bachelor of Science - BS in Marketing @ Utah Valley University. With a robust skill set that includes Quality Assurance, Jira, Gorgias CRM, Constructive Feedback, Client Issue Resolution and more. Leandro Luccion has 2 emails and 1 mobile phone numbers on RocketReach.
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