1998 -
2008 Front Office Supervisor cum Night Manager @ Somerset Grand Hanoi
Le Puya Education
Hanoi Foreign Trade University
Bachelor (External Economy)
2001
-
2005
Hanoi Foreign Language University
Bachelor of Art (English)
1996
-
2000
Le Puya Skills
Complaint Handling
Intercultural Communication
Coaching
Hospitality
Hotels
Management
Hospitality Industry
Event Management
Tourism
Customer Service
Budgets
Hospitality Management
Hotel Management
Negotiation
Public Relations
French
Team Leadership
Food & Beverage
Strategic Planning
Property Management Systems
Rooms Division
Human Resources
Complaint Management
Customer Satisfaction
Front Office
Sales
Pre-opening
Employee Relations
Yield Management
Restaurants
Fine Dining
Resorts
Teamwork
Micros
Training
Revenue Analysis
Hotel Booking
Le Puya Summary
Le Puya, based in Vietnam, is currently a Assistant Front Office Manager at Emeralda Management Group. Le Puya brings experience from previous roles at Megastar Cinema, Melinh Hotel & Seviced Apartment, Sofitel Plaza Hanoi and Somerset Grand Hanoi. Le Puya holds a 2001 - 2005 Bachelor in External Economy @ Hanoi Foreign Trade University. With a robust skill set that includes Complaint Handling, Intercultural Communication, Coaching, Hospitality, Hotels and more. Le Puya has 1 emails on RocketReach.
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