Laura Finney Email & Phone Number
Director, Day of Job @ Charter Communications
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Laura Finney Location
- St. Louis, MO, US
Laura Finney Work
- Director, Day of Job @ (August 2017 - Present)
- Customer Service Operations Manager @ (November 2015 - Present)
- Call Center Operations and BPO Consultant @ Finney Consulting (January 2013 - December 2015)
- Vice President | Operations | Client Services @ (February 2011 - January 2013)
- Country Manager @ (January 2006 - January 2011)
- Program Manager | Digital Customer Care @ (January 2001 - January 2006)
Laura Finney Education
- Crummer School of Business
Master of Business Administration (MBA) (International Business)
1993-1995 - University of Tampa
Bachelor of Arts (BA) (Marketing)
Laura Finney Skills
- Executive Management
- Strategic Partnerships
- Team Building
- Vendor Management Experience
- Contract Negotiation
- International Sales
- Superior Client Service
- Cost Reduction Strategies
- Program Development
- Business Strategy Formulation
- Exceeding Customer Expectations
- Dedicated Professional
- Building Customer Loyalty
- Management
- Call Center
- Process Improvement
- Business Development
- Solution Selling
- CRM
- Business Strategy
- Call Centers
- Customer Experience
- Sales
- B2B
- Workforce Management
- Sales Process
- Lead Generation
- Customer Satisfaction
- Direct Sales
- Budgets
- Team Management
- Vendor Management
- Sales Operations
- Cross-functional Team Leadership
- BPO
- Operations Management
- Outsourcing
- Team Leadership
- Customer Retention
- Leadership
- Call Center Development
- Telecommunications
- Contact Centers
- Account Management
- Wireless
- P&L Management
- Strategic Planning
- Negotiation
- Project Management
- Strategy
- Communications
- Service Operations
- Marketing
- Cross Functional Team Leadership
- Customer Service
- Customer Service Operations
Laura Finney Summary
- Laura Finney, based in St. Louis, MO, US, is currently a Director, Day of Job at Charter Communications. Laura Finney brings experience from previous roles at Charter Communications, Finney Consulting, ALORICA and Verizon. Laura Finney holds a 1993 - 1995 Master of Business Administration (MBA) in International Business @ Crummer School of Business. With a robust skill set that includes Executive Management, Strategic Partnerships, Team Building, Vendor Management Experience, Contract Negotiation and more. Laura Finney has 2 mobile phone numbers on RocketReach.
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