Laura Ferris Email & Phone Number
Director, User Assistance @ Oracle
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Laura Ferris Location
- Stamford, CT, US
Laura Ferris Work
- Director, User Assistance @ (October 2020 - Present)
- Senior User Assistance Manager @ (June 2011 - October 2020)
- Information Development Manager @ (October 2003 - June 2011)
- Product Manager @ (June 2002 - October 2003)
- Education Specialist @ (September 2001 - June 2002)
- Product Launch Manager @ (November 2000 - June 2001)
- Release Manager @ (May 2000 - October 2000)
- Senior Business Analyst @ American Management Systems (June 1998 - May 2000)
- Business Systems Analyst @ American Management Systems (June 1996 - June 1998)
- Training Analyst @ (July 1994 - June 1996)
Laura Ferris Education
- Carnegie Mellon University
Bachelors (Writing)
1990-1994
Laura Ferris Skills
- Documentation
- Writing
- People Management
- Product Development
- Requirements Analysis
- Software Documentation
- Problem Solving
- Cross-functional Team Leadership
- Technical Documentation
- Technical Writing
- Management
- Project Management
- Business Strategy
- Online Help
- Business Intelligence
- RoboHelp
- XML
- Content Management
- Software Project Management
- FrameMaker
- Business Analysis
- Agile Methodologies
- SaaS
- Enterprise Software
- Training
- HTML
- Leadership
- Team Management
- Technical Communication
- Software Development
- Cloud Computing
- SharePoint
- Integration
- FDM
- EPM
- DITA
- Cross Functional Team Leadership
Laura Ferris Summary
- Laura Ferris, based in Stamford, CT, US, is currently a Director, User Assistance at Oracle. Laura Ferris brings experience from previous roles at Oracle and Arisglobal. Laura Ferris holds a 1990 - 1994 Bachelors in Writing @ Carnegie Mellon University. With a robust skill set that includes Documentation, Writing, People Management, Product Development, Requirements Analysis and more. Laura Ferris has 2 emails and 1 mobile phone numbers on RocketReach.
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