Laura Carpenter Email & Phone Number
Chief Customer Officer @ Valvoline Inc.
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Laura Carpenter Location
- Lexington, KY, US
Laura Carpenter Work
- Chief Customer Officer @ (October 2023 - Present)
- Key Achievements @ (August 2019 - Present)
- Vice President, Marketing and Customer Experience ~ Retail Services @ (August 2019 - October 2023)
- Vice President of Franchising ~ Global Retail Services @ (December 2017 - August 2019)
- Key Achievements @ (December 2017 - August 2019)
- Vice President of Marketing ~ Core North America (NA) @ (June 2016 - December 2017)
- Key Achievements @ (June 2016 - December 2017)
- Vice President of Marketing ~ Global Brands @ (March 2013 - June 2016)
- Key Achievements @ (March 2013 - June 2016)
- Director of Franchising ~ Valvoline Instant Oil Change (VIOC) @ (October 2011 - February 2013)
- Director of Direct Marketing @ (June 2008 - April 2012)
- Database Marketing Manager @ (March 2005 - June 2008)
- Customer Relationship Manager @ (October 2002 - March 2005)
- Marketing Analyst @ (January 2001 - October 2002)
- Marketing Analyst @ DIYonline.com (January 1999 - January 2000)
- Marketing and Customer Service Supervisor @ Kuhlman Electric Corporation (January 1997 - January 1999)
Laura Carpenter Education
- Kent State University
Master (Education, Community Counseling)
1993-1996 - Kent State University
BA (Psychology)
1991-1993 - Northwestern University - Kellogg School of Management
Laura Carpenter Skills
- Executive Operations Management
- Marketing Management
- International Marketing
- Franchise Management
- Customer Experience Management
- EBITDA Growth
- P&L Management
- Campaign Management
- Partner Relationship Management
- Franchise Relations
- Strategic Vision
- Social Media Marketing
- Digital Marketing Channels
- Customer Experience Transformation
- Competitive Strategies
- Competitive Insight
- Vendor Negotiation
- Vendor Management
- Strategic Partnerships
- Organizational Development
- B2B Marketing
- Brand Awareness
- Brand Development
- Brand Management
- Business Development
- Business Planning
- Content Marketing
- Customer Acquisition
- Customer Experience
- Customer Retention
- Demand Generation
- Digital Marketing
- Digital Strategy
- Executive Leadership
- Marketing
- Marketing Strategy
- Media Planning
- Multi-Channel Marketing
- Online Marketing
- Pay Per Click (PPC)
- Pricing Strategy
- Product Marketing
- Project Management
- Relationship Marketing
- Sales
- Sales & Marketing
- Search Engine Marketing (SEM)
- Search Engine Optimization (SEO)
- Strategic Communications
- Strategic Planning
- SQL
- Banking
- Leadership
- Microsoft Excel
- Business Analysis
- Databases
Laura Carpenter Summary
- Laura Carpenter, based in Lexington, KY, US, is currently a Chief Customer Officer at Valvoline Inc.. Laura Carpenter brings experience from previous roles at Valvoline Inc.. Laura Carpenter holds a 1993 - 1996 Master in Education, Community Counseling @ Kent State University. With a robust skill set that includes Executive Operations Management, Marketing Management, International Marketing, Franchise Management, Customer Experience Management and more. Laura Carpenter has 2 emails and 3 mobile phone numbers on RocketReach.
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