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Lance Lookabaugh Location
Bristol, VA, US
Lance Lookabaugh Work
Operations Work Force Management @ (February 2024 - Present)
Director of Field Operations @ (December 2022 - June 2024)
Technical Operations Manager @ (May 2020 - December 2022)
Technical Operations Manager @ (September 2017 - April 2020)
Commercial Customer Care Supervisor @ (October 2014 - August 2017)
Customer Care Supervisor @ Bright House Networks (September 2009 - October 2014)
Field Service Supervisor @ Knology (April 1997 - June 2008)
Service Technician @ (January 1994 - January 1995)
Lance Lookabaugh Education
Arapahoe Community College
Associate's degree (Telecommunications)
2002-2003
Cypress Lake High School
High School Diploma (Economics)
1985-1989
Lance Lookabaugh Skills
Customer Service Management
Customer Relationship Management (CRM)
Teamwork
Call Centers
Customer Experience
Telecommunications
Customer Retention
Workforce Management
Broadband
Customer Satisfaction
Avaya
Telephony
VoIP
Troubleshooting
Wireless
Technical Support
Contact Centers
Customer Support
Management
Avaya Technologies
Customer Service
Leadership
Cross-functional Team Leadership
Team Leadership
Team Building
Voice over IP (VoIP)
Wireless Technologies
Supervisory Skills
Communication
Strategy
Coaching
Training
Account Management
Microsoft Office
Lance Lookabaugh Summary
Lance Lookabaugh, based in Bristol, VA, US, is currently a Operations Work Force Management at Point Broadband. Lance Lookabaugh brings experience from previous roles at Charter Communications, Spectrum, Comcast and Cox Communications. Lance Lookabaugh holds a 2002 - 2003 Associate's degree in Telecommunications @ Arapahoe Community College. With a robust skill set that includes Customer Service Management, Customer Relationship Management (CRM), Teamwork, Call Centers, Customer Experience and more. Lance Lookabaugh has 2 emails and 3 mobile phone numbers on RocketReach.
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