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Kyle Taylor Location
United Kingdom
Kyle Taylor Work
now
2024 -now Senior Service Delivery Officer (SSDO) @
2018 -2022 Duty Control Manager @
2017 -2018 Airfield Duty Manager @
2015 -2017 Terminal Manager @
2014 -2015 Customer Operations Executive @
2014 -2014 Team Leader of Passenger Services @
2007 -2014 Team Leader @
2013 -2013 Customer Service Representative Volunteer @
2021 -2024 Senior Train Service Manager (Formally Duty Head of Control) @
Kyle Taylor Education
The University of Northampton
Bachelor of Arts (BA) (Joint Travel and Tourism/Human Geography)
2010-2013
Kingsthorpe Community College
Kyle Taylor Skills
Teamwork
Customer Service
Team Leadership
Time Management
Airports
Operations Management
Airport Management
Creative Problem Solving
Retail
Microsoft Office
Analysis
Stakeholder Management
Passenger Handling Process
KPI Reports
GDS systems
Motivation
Adaptability
TRACS
SPSS
Report Writing
High level of initiative
Passion for Quality
Close Attention to Detail
Communication
Qualitative Research
Quantative Analysis
CAA
Stakeholder Engagement
Problem Solving
Aviation Security
Influence Others
Commercial Aviation
Staff Development
Coaching
Change Management
Project Planning
Safety Management Systems
Regulatory Compliance
Continuous Improvement
Crisis Management
EASA
DFT
Project Management
Negotiation
Business Acumen
Kyle Taylor Summary
Kyle Taylor, based in United Kingdom, is currently a Senior Service Delivery Officer (SSDO) at MTR Elizabeth line. Kyle Taylor brings experience from previous roles at Go-Ahead Australia & New Zealand, MTR Elizabeth line and London City Airport. Kyle Taylor holds a 2010 - 2013 Bachelor of Arts (BA) in Joint Travel and Tourism/Human Geography @ The University of Northampton. With a robust skill set that includes Teamwork, Customer Service, Team Leadership, Time Management, Airports and more.
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