Kyle Taylor Email & Phone Number
Senior Service Delivery Officer (SSDO) @ MTR Elizabeth line
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Kyle Taylor Location
- United Kingdom
Kyle Taylor Work
- Senior Service Delivery Officer (SSDO) @ (September 2024 - Present)
- Duty Control Manager @ (May 2018 - January 2022)
- Airfield Duty Manager @ (October 2017 - May 2018)
- Terminal Manager @ (May 2015 - October 2017)
- Customer Operations Executive @ (July 2014 - May 2015)
- Team Leader of Passenger Services @ (January 2014 - June 2014)
- Team Leader @ (June 2007 - January 2014)
- Customer Service Representative Volunteer @ (April 2013 - September 2013)
- Senior Train Service Manager (Formally Duty Head of Control) @ (July 2021 - September 2024)
Kyle Taylor Education
- The University of Northampton
Bachelor of Arts (BA) (Joint Travel and Tourism/Human Geography)
2010-2013 - Kingsthorpe Community College
Kyle Taylor Skills
- Teamwork
- Customer Service
- Team Leadership
- Time Management
- Airports
- Operations Management
- Airport Management
- Creative Problem Solving
- Retail
- Microsoft Office
- Analysis
- Stakeholder Management
- Passenger Handling Process
- KPI Reports
- GDS systems
- Motivation
- Adaptability
- TRACS
- SPSS
- Report Writing
- High level of initiative
- Passion for Quality
- Close Attention to Detail
- Communication
- Qualitative Research
- Quantative Analysis
- CAA
- Stakeholder Engagement
- Problem Solving
- Aviation Security
- Influence Others
- Commercial Aviation
- Staff Development
- Coaching
- Change Management
- Project Planning
- Safety Management Systems
- Regulatory Compliance
- Continuous Improvement
- Crisis Management
- EASA
- DFT
- Project Management
- Negotiation
- Business Acumen
Kyle Taylor Summary
- Kyle Taylor, based in United Kingdom, is currently a Senior Service Delivery Officer (SSDO) at MTR Elizabeth line. Kyle Taylor brings experience from previous roles at Go-Ahead Australia & New Zealand, MTR Elizabeth line and London City Airport. Kyle Taylor holds a 2010 - 2013 Bachelor of Arts (BA) in Joint Travel and Tourism/Human Geography @ The University of Northampton. With a robust skill set that includes Teamwork, Customer Service, Team Leadership, Time Management, Airports and more.
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