Kyle Shepard Location
Apex, NC, US
Kyle Shepard Work
- 2024 - now Senior Vice President of Customer Success @ Teramind
- 2023 - 2024 Head of Customer Experience @ Social Pinpoint
- 2022 - 2023 Director, Customer Success @ Cutting Edge C.A.
- 2021 - 2022 Director, Customer Success @ Endpoint Protector by CoSoSys
- 2019 - 2021 Manager, Collaboration Customer Success – Commercial Americas @ Cisco
- 2018 - 2019 Senior Manager, Customer Success @ Samanage
- 2016 - 2018 Manager of Customer Success @ Samanage
- 2015 - 2016 Customer Success Manager @ Samanage
- 2014 - 2015 Sales Development Representative @ Samanage
- 2014 - 2014 Sales Representative @ Sageworks
Kyle Shepard Education
- North Carolina Wesleyan College
Bachelor of Arts (BA) (Criminal Justice)
2012 - 2013 - Wake Technical Community College
Associate of Arts (AA) (Criminal Justice)
Kyle Shepard Skills
- Customer Success
- Service Delivery
- Process Capability
- Performance Metrics
- Interpersonal Skills
- Customer Experience
- Cross-functional Team Leadership
- Customer Service
- Leadership
- Cpr Certified
Kyle Shepard Summary
Kyle Shepard, based in Apex, NC, US, is currently a Senior Vice President of Customer Success at Teramind. Kyle Shepard brings experience from previous roles at Social Pinpoint, Conceal.io, Endpoint Protector by CoSoSys and Cisco. Kyle Shepard holds a 2012 - 2013 Bachelor of Arts (BA) in Criminal Justice @ North Carolina Wesleyan College. With a robust skill set that includes Customer Success, Service Delivery, Process Capability, Performance Metrics, Interpersonal Skills and more. Kyle Shepard has 2 emails and 1 mobile phone numbers on RocketReach.
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