2023 -2026 Senior Software Development Engineer, ServiceNow @
2021 -2023 ServiceNow Staff Solutions Engineer @
2019 -2021 Senior Manager, ServiceNow and Service Management Engineering @
2018 -2021 Manager, ServiceNow Development @
2013 -2021 Supervisor, ServiceNow Development @
2011 -2013 English Teacher @
2008 -2011 Operations Supervisor @
Kyle Lester Education
Western Governors University
Master of Science - MS (IT Management)
2017-2019
University of Utah
Bachelor’s Degree (Japanese Studies)
2008-2009
Kansai Gaidai University
(Japanese Studies)
2007-2008
Salt Lake Community College
Associate’s Degree (General Studies)
2004-2007
Kyle Lester Skills
ServiceNow
ITIL Process Implementation
Incident Management
Problem Management
Process Improvement
Service Catalog
Change Management
Service Level Management
Scrum
Kanban
PaaS
CMDB
CRM
Leadership
Customer Service
Public Speaking
Microsoft Excel
Microsoft Office
Training
Team Building
Research
Microsoft Word
Troubleshooting
Management
Mac OS
Windows 10
Team Leadership
Microsoft PowerPoint
Business Process Improvement
Salesforce.com
Kyle Lester Summary
Kyle Lester, based in Riverton, UT, US, is currently a Sr. Manager, Cloud Development at Adobe. Kyle Lester brings experience from previous roles at Adobe, Progressive Leasing and Western Governors University. Kyle Lester holds a 2017 - 2019 Master of Science - MS in IT Management @ Western Governors University. With a robust skill set that includes ServiceNow, ITIL Process Implementation, Incident Management, Problem Management, Process Improvement and more. Kyle Lester has 3 emails and 1 mobile phone numbers on RocketReach.
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