Senior Vice President Operations, Managing Director; North America @ (November 2021 - Present)
Senior Vice President Operations, Country Manager; North America at Transcom @ (April 2021 - November 2021)
Call Center Manager @ Suncom At&t Wireless Network (January 1999 - November 2021)
Vice President, Account Management ; North America @ (March 2019 - April 2021)
Vice President of Client Services @ (September 2015 - October 2018)
Director of Client Results @ (January 2014 - September 2015)
Senior, Client Results Manager @ (August 2011 - January 2014)
Managing Partner @ K Starks Consulting Group (February 2012 - Present)
Director of Corporate Teleservices @ (September 2005 - September 2010)
Sales Manager @
Operations Manager @ (January 2001 - January 2005)
Kyla Smith-Starks Education
Santa Rita High School
Kyla Smith-Starks Skills
Client Relations
Customer Service Management
Customer Loyalty
Contact Center Management
Call Center Development
Service Delivery
Project Management
Employee Relations
People Management
Strategic Thinking
Account Management
Forecasting
Call Center
Customer Service
Customer Satisfaction
Sales Management
New Business Development
Budgets
Operations Management
Customer Retention
Strategic Planning
Call Centers
Vendor Management
CRM
Leadership
Coaching
Training
Customer Experience
Sales
Performance Management
Team Leadership
Outsourcing
Process Improvement
Management
BPO
People Development
Manage Client Relationships
Team Management
P&L Management
Strategy
Cross-functional Team Leadership
Sales Operations
Hiring
Business Process Improvement
Contact Centers
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Solutions
Operational Activities
Oversight
Business Process
Cross Functional Team Leadership
Customer Relationship Management
Kyla Smith-Starks Summary
Kyla Smith-Starks, based in Fort Lauderdale, FL, US, is currently a Sr. Vice President, Customer Success at Movate. Kyla Smith-Starks brings experience from previous roles at Transcom and Suncom At&t Wireless Network. Kyla Smith-Starks holds a Santa Rita High School. With a robust skill set that includes Client Relations, Customer Service Management, Customer Loyalty, Contact Center Management, Call Center Development and more. Kyla Smith-Starks has 1 mobile phone numbers on RocketReach.
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