Kumar Dev's Location
Mumbai, MH, IN
Kumar Dev's Work
- Head of Service Excellence @ Havells India Ltd
- Executive Vice President - Service Delivery @ Onsitego
- Head - Jumbo Serve @ Jumbo Group
- Vice President - Head of Service Operations @ OneAssist Consumer Solutions
- Founder Director @ 3S Touch Service Solutions Pvt. Ltd.
- National Head - Project Surya (Customer Satisfaction) @ Samsung India
- Regional Service Manager - North India @ Samsung India
- Head of Customer Experience and Contact Center @ Samsung India
- Head of Strategy and IT System – South West Asia @ Samsung India
- Head of Service Tracking, Warranty management and Product Support @ Samsung India
Kumar Dev's Education
- University of East Anglia
Master of Business Administration - MBA (Marketing)
2002 - 2005 - Manipal Institute of Technology
Bachelor of Engineering (Industrial & Production Engineering)
1991 - 1995
Kumar Dev's Skills
- Six Sigma
- Services Marketing
- Public Speaking
- Sales Operations
- Customer Satisfaction
- Business Development
- Supply Chain Management
- Team Management
- Strategic Planning
- Strategy
Kumar Dev's Summary
Kumar Dev, based in Mumbai, MH, IN, is currently a Head of Service Excellence at Havells India Ltd, bringing experience from previous roles at Onsitego, Jumbo Electronics Company Limited (LLC), OneAssist Consumer Solutions and 3S Touch Service Solutions Pvt. Ltd.. Kumar Dev holds a 2002 - 2005 Master of Business Administration - MBA in Marketing @ University of East Anglia. With a robust skill set that includes Six Sigma, Services Marketing, Public Speaking, Sales Operations, Customer Satisfaction and more, Kumar Dev contributes valuable insights to the industry. Kumar Dev has 2 emails on RocketReach.
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Rajiv Kenue
Executive Vice President-Electrical Consumer Durables at Havells India Ltd
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