Kristen W Email & Phone Number
Senior Manager, Customer Success @ VitalSource
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Kristen W Location
- Shelbyville, TN, US
Kristen W Work
- Senior Manager, Customer Success @ (April 2025 - Present)
- Manager, Customer Operations @ (April 2022 - Present)
- Customer Operations Manager @ (August 2021 - April 2022)
- Project Analyst @ (June 2017 - August 2021)
- Client Services Specialist @ (May 2016 - June 2017)
- Senior Client Services Coordinator @ (April 2014 - May 2016)
- Client Services Coordinator @ (October 2013 - April 2014)
- Data Coordinator I @ (May 2011 - October 2013)
- Retail Sales Consultant and Sales Support Representative @ (November 2009 - May 2011)
Kristen W Education
- Strayer University
Bachelor of Business Administration (BBA) (Human Resources Management and Services)
2010-2015 - Southeast Community College
Associate of Science (AS) (Business Administration and Accounting)
2008-2010
Kristen W Skills
- Financial Analysis
- Process Improvement Projects
- Business Metrics
- People Management
- SQL
- MetaBase
- Process Flow Documentation
- Project Management
- Outsourcing
- Business Process Improvement
- Analytics
- Digital Printing
- Customer Service
- Troubleshooting
- Microsoft Office
- Outlook
- Microsoft Excel
- Training
- Sales
- PowerPoint
- Data Entry
- Call Centers
- Management
- Account Management
- Microsoft Outlook
- Data Analysis
- Salesforce.com
- Microsoft SQL Server
- Visual Studio
- SQL Server Reporting Services (SSRS)
- Reporting & Analysis
- Report Writing
- Data Analytics
- Salesforce.com Administration
- Salesforce.com Development
- Salesforce
- Strategic Planning
Kristen W Summary
- Kristen W, based in Shelbyville, TN, US, is currently a Senior Manager, Customer Success at VitalSource. Kristen W brings experience from previous roles at VitalSource, Ingram Content Group and Lightning Source. Kristen W holds a 2010 - 2015 Bachelor of Business Administration (BBA) in Human Resources Management and Services @ Strayer University. With a robust skill set that includes Financial Analysis, Process Improvement Projects, Business Metrics, People Management, SQL and more. Kristen W has 1 emails on RocketReach.
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