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Kris Smart Location
Netherlands
Kris Smart Work
Major Incident and Problem and Process Manager @ (April 2024 - Present)
Service Delivery Manager @ (August 2022 - April 2024)
Senior Partner Operations Manager @ (July 2018 - August 2022)
Incident Manager and Product Specialist Mobiel and Hosted Voice @ (February 2015 - August 2022)
Senior Customer Relations and Incident Manager @ (October 2011 - January 2015)
Project Manager @ (May 2011 - October 2011)
Freelance Marketing and Communication Consultant @ SMC (February 2010 - August 2022)
Document Formatter and Editor @ RUG Rijks Universiteit Groningen (April 2008 - December 2011)
Consultant @ (April 2010 - September 2010)
Customer Relation Management @ (April 2007 - February 2010)
Chairman Saidia Student foundation and Marketing Communication assistant Hanze @ (February 2008 - June 2009)
Corner Stone Project @ (September 2008 - February 2009)
Kris Smart Education
Hanze
bsc
2005-2009
Hanze
Bachelor degree BS
2005-2009
Kris Smart Skills
Advertising
Analytical Skills
Brand Equity
Business Analysis
Business-to-Business (B2B)
CRM
Coaching
Communication
Coordinating Skills
Corporate Communications
Corporate Social Responsibility
Customer Loyalty
Customer Onboarding
Customer Relations
Customer Retention
Customer Satisfaction
Editing
English
Event Management
IT Service Management
Incident Management
Intercultural Communication
Internal Communications
International Marketing
International Project Management
Major Incident Management
Market Research
Marketing
Marketing Communications
Marketing Management
Marketing Strategy
Microsoft Word
Onboarding
Online Marketing
Organization Skills
PowerPoint
Problem Management
Problem Solving
Process Flow Documentation
Product Management
Project Management
Project Planning
Project Plans
Sales
Service Delivery
Service Delivery Management
Situation Analysis
Social Media
Strategic Communications
Team Coordination
Team Leadership
Teamwork
Transition Management
Kris Smart Summary
Kris Smart, based in Netherlands, is currently a Major Incident and Problem and Process Manager at TCS. Kris Smart brings experience from previous roles at Enreach NL and Tele2 Nederland. Kris Smart holds a 2005 - 2009 bsc @ Hanze. With a robust skill set that includes Advertising, Analytical Skills, Brand Equity, Business Analysis, Business-to-Business (B2B) and more. Kris Smart has 2 emails on RocketReach.
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