2013 -
now Director, Training - Sales and Marketing @
2009 -
2013 Senior Manager, IT Training, Express-Scripts @
2004 -
2009 Learning and Development and Operations Manager @ Macy's Credit and Customer Services - Retail Services
2001 -
2005 Learning and Development Manager - Customer Service @ Macy's Credit and Customer Services
Kris Erickson Education
Fuller Theological Seminary
MA (Theology / Global Leadership)
2001
-
2008
University of Michigan
BA (Creative Writing)
1989
-
1993
Kris Erickson Skills
Customer Service
Process Improvement
Team Building
Cross-functional Team Leadership
Project Management
Call Center
Team Leadership
Performance Management
Strategic Planning
Coaching
Change Management
Data Analysis
Leadership
Training
Microsoft Office
Program Management
Instructional Design
Employee Training
Recruiting
Microsoft Excel
Management
Vendor Management
Software Documentation
Operations Management
Quality Assurance
Employee Relations
Analysis
Customer Satisfaction
Leadership Development
Call Centers
Cross Functional Team Leadership
JavaScript
Business Process Improvement
Kris Erickson Summary
Kris Erickson, based in Phoenix, AZ, US, is currently a Director, Training - Sales and Marketing at Express Scripts. Kris Erickson brings experience from previous roles at Express Scripts, Macy's Credit and Customer Services - Retail Services and Macy's Credit and Customer Services. Kris Erickson holds a 2001 - 2008 MA in Theology / Global Leadership @ Fuller Theological Seminary. With a robust skill set that includes Customer Service, Process Improvement, Team Building, Cross-functional Team Leadership, Project Management and more. Kris Erickson has 3 emails and 1 mobile phone numbers on RocketReach.
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