Koala Information

Elevated Digital Guest Experiences. Made Simple. Koala is a guest experience platform that empowers restaurant brands to elevate their digital ordering experience across web, app and kiosk to drive immediate results. Easy to step up, manage and optimize, Koala enables brands to make updates in real time with a powerful CMS, leverage AI powered cross-sells and gain insight into performance and guest behavior - all on a flexible platform that scales as you do. Own your design: Koala is customizable to match your brand. Deliver an on-brand experience from first to last interaction. Launch and update rapidly: Rapid deployment with all experiences live in just weeks. Koala’s powerful CMS lets you make updates in real time with ease. Easily understand your customers: Powerful data aggregation and analytics give you insight into the performance of your ordering channels and guest behavior. Optimize your experience: Lead decision making with AI & data driven insights to improve performance. As an Olo Platinum Partner, Koala easily integrates with your current tech stack to seamlessly elevate your guest experience. Online and in-store orders with Koala lead to a 10% higher conversion than a white-label solution, and an increase of 8-20% in average order value.