KNOW HOW S.A. uses 12 technologies like Desk.com Chat, Genesys, and Genesys Contact Center. View KNOW HOW S.A.'s complete Tech Stack.
KNOW HOW S.A. Customer Management Technology
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.
KNOW HOW S.A. HR Technology
Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.
KNOW HOW S.A. Platform And Storage Technology
IBM i is an integrated operating environment with a reputation for robust architecture, exceptional security and business resilience.
Linux is a family of open source Unix-like operating systems based on the Linux kernel.
KNOW HOW S.A. Marketing Technology
IBM System i is a midrange computer platform from IBM, sometimes referred to generically by the umbrella term AS/400 or "AS400".
KNOW HOW S.A. Devops And Development Technology
IBM Tivoli provides Integrated Service Management software to help manage business value of IT's infrastructure
KNOW HOW S.A. IT Security Technology
IBM Tivoli Identity Manager is a policy-based identity and access governance solution that helps automate lifecycle management of user roles, idntities and access rights.
McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.
McAfee ePolicy Orchestrator (McAfee ePO) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.
KNOW HOW S.A. IT Management Technology
Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.
Top KNOW HOW S.A. Employees
Related Companies
G2Crowd Trusted
300K+
Plugin Users
