KNet Technology Information

KNet Technology is a leader in Telecoms Management, Information Technology and Unified Communications Systems. KNet is a "End to End"​ Complete IT and Telecoms Managed Services Company"​ - servicing Australia, New Zealand and ASEAN since 1995. KNet’s clients include some of Australia, New Zealand and Asia’s largest Telco service providers, Corporate Enterprises, Government and Financial institutions. KNet Core Skills Certifications & Partnerships: Cisco Premier Certified Partner - Cisco Cloud and Managed Services Master - Cisco Advanced Collaboration Architecture Specialization - Cisco Advanced Security Architecture Specialization - Microsoft Partner - Avotus Partner - Enghouse Networks Master Partner - Telstra, Business and Global Strategic Partner - Telstra Gold Security Managed Services Partner, Telstra Vendor. KNet Core "Business Intelligence"​ Competencies across: - Call Billing - Call Recording - Call Analytics – IT and Telecoms Infrastructure Management, Unifed Communications, Contact Centre and "End to End"​ Managed Services expertise include; * Cloud and On Premise Voice Recording - Voice Analytics * Cloud and On Premise Call Accounting and Billing * Cloud and On Premise Contact Centre * Cloud and On Premise Managed Services - "End to End"​ * Cloud and On Premise Unified Communications * Strategic planning * Requirements analysis, design, implementation * Project management * Business case development * Business analysis * Solution development and provision * Enterprise architecture solutions * ICT service delivery processes and improvement - managed services * Audits, assessments and project reviews KNet Technology practices a number of Information Technology Service Management (ITSM) processes that are based on ITIL® (IT Infrastructure Library). KNet follows the ISO 27001 and NIST security standards and methodology to protect our client’s infrastructures and PII, PCI and HIPPA data. KNet Technology, Global Expertise - Locally