Kimberly Johnson Email & Phone Number
Director of Programs and Services @ Non-Profit Organization - Confidential
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Kimberly Johnson Location
- Wellington, FL, US
Kimberly Johnson Work
- Director of Programs and Services @ (March 2024 - Present)
- Director of Call Center Operations - South Fl East Coast Operations @ Apex Service Partners, Snyder, South Florida (May 2023 - March 2025)
- Senior Director, Customer Service @ (February 2018 - July 2022)
- Director, Customer Services @ (January 2018 - January 2021)
- Quality Assurance and Training Manager @ (May 2014 - January 2018)
- Quality and Communications Manager @ QVC St. Lucie, Inc. (November 1999 - March 2013)
- Customer and Order Services Shift Manager @ QVC St. Lucie, Inc. (December 2007 - February 2011)
- Supervisor - Order Services, Product Information, Customer Services, Operations and Quality and Comm @ QVC St. Lucie, Inc. (April 2000 - December 2007)
Kimberly Johnson Education
- Indian River State College
Agricultural Economics & Citrus Production
1983-1986
Kimberly Johnson Skills
- Business Process Improvement
- Business-to-Business (B2B)
- Call center start-up
- Client Issue Resolution
- Coaching
- Communication
- Contact Center Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Delivering Results
- Employee Engagement
- Employee Recognition
- Employee Training
- Engaging Speaker
- Event Management
- Event Planning
- Events Coordination
- Inside Sales Management
- Inspiring People
- Internal Communications
- Leadership
- Leadership Development
- Management
- Marketing
- Marketing Communications
- Merchandising
- Multi-channel Retail
- Operational Efficiency
- Peer Mentoring
- Performance Management
- Performance Metrics
- Problem Solving
- Process Improvement
- Quality Auditing
- Recruiting
- Retail
- Retail Sales
- Salesforce.com Implementation
- Social Media
- Spokesperson
- Staff Development
- Strategic Planning
- Team Building
- Team Leadership
- Time Management
- Training
- Zendesk
- Multi Channel Retail
- Public Speaking
- Tax
- Quality Assurance
- Microsoft Excel
- Saint
- Project Management
- Shoes
- Services
Kimberly Johnson Summary
- Kimberly Johnson, based in Wellington, FL, US, is currently a Director of Programs and Services at Non-Profit Organization - Confidential. Kimberly Johnson brings experience from previous roles at Apex Service Partners, Snyder, South Florida and Shoes For Crews. Kimberly Johnson holds a 1983 - 1986 Agricultural Economics & Citrus Production @ Indian River State College. With a robust skill set that includes Business Process Improvement, Business-to-Business (B2B), Call center start-up, Client Issue Resolution, Coaching and more. Kimberly Johnson has 1 emails and 1 mobile phone numbers on RocketReach.
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