Kim Akers Email & Phone Number
Technical Project Manager - ITSM Development Suite @ American Express
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Kim Akers Location
- Surprise, AZ, US
Kim Akers Work
- 2016 - now Technical Project Manager - ITSM Development Suite @
- 2012 - 2015 Lead Technical Architect - Service Management Tools @
- 2010 - 2012 VP, SR Service Delivery Consultant – IT Service Management @
- 2007 - 2010 VP, SR Tech Project Consultant – NCG International Consulting @
- 2007 - 2009 VP, Process Design Consultant 1 – IT Service Management @
- 2006 - 2007 AVP, Consultant Generalist @
- 1995 - 2005 Lead Systems Administrator @
- 1990 - 1995 Technical Process Engineer @
Kim Akers Education
- Goldey-Beacom College
Kim Akers Skills
- Experienced Business Analyst
- Process Design
- ITIL
- IT Service Management
- Configuration Management
- IT Asset Management
- Release Management
- Incident Management
- Metrics
- SDLC
- Process Management
- IT Operations
- Business Continuity
- Risk Management
- Disaster Recovery
- Vendor Management
- Unix
- Agile Methodologies
- ARIS
- Requirements Gathering
- Integration
- Project Management
- Business Analysis
- SharePoint
- Service Delivery
- Process Improvement
- Business Process Improvement
- Visio
- IT Management
- Governance
- COBIT
- Enterprise Architecture
- Change Management
- Management
- Enterprise Software
- Business Intelligence
- PMO
- Requirements Analysis
- IT Strategy
- Service Management
- Business Process
- Banking
- Business Requirements
- Credit Cards
- Agile Project Management
- Financial Services
- Six Sigma
- Business Process Design
- Problem Management
- ITIL Certified
Kim Akers Summary
- Kim Akers, based in Surprise, AZ, US, is currently a Technical Project Manager - ITSM Development Suite at American Express. Kim Akers brings experience from previous roles at American Express and Bank of America. Kim Akers holds a Goldey-Beacom College. With a robust skill set that includes Experienced Business Analyst, Process Design, ITIL, IT Service Management, Configuration Management and more. Kim Akers has 1 emails and 1 mobile phone numbers on RocketReach.
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