2010 -
2012 Account Manager, Contact Centre Management @
2007 -
2010 Senior Team Supervisor @
2005 -
2007 Technical Support Engineer - Personal System Group @
Khalid Mohammed Education
Arab Open University - Egypt
First Class Honours (Information Technology and Computing)
2008
-
2012
Khalid Mohammed Skills
Contact Centre...
CRM Expert& Call Centre...
Project Delivery
Service Delivery...
Effective & Inherent...
Team Culture /...
Stakeholder...
Business Process and...
ISO 27001 ISMS Best...
Framework Design &...
Change Management
Project Scope & Schedule
Excellent Interpersonal...
Training & Mentoring
IT Outsourcing &...
ITIL Best Practices
Project Leadership
Product Training
Financial Accountability
Experienced in 24/7...
Relationship Building
Customer Service
Account Management
CRM
Call Centers
Customer Satisfaction
Team Leadership
Team Management
Sales
Telecommunications
Customer Relationship Management Crm
Effective And Inherent Leadership
Contact Centre Leadership
Project Scope And Schedule
Team Culture
Framework Design And Implementation
Business Analysis
Strategy
Excellent interpersonal skills
Iso 27001 Isms Best Practice
Experienced In 24/7 Operations
Marketing
Crm Expert& Call Centre Technologies
Service Delivery Leadership
Business Process And Systems
Training And Mentoring
It Outsourcing And Managed Services
Motivation
Stakeholder Relationships
Java
Engineering
Customer Relationship Management
Khalid Mohammed Summary
Khalid Mohammed, based in United Arab Emirates, is currently a Director - CRM at DAMAC Properties. Khalid Mohammed brings experience from previous roles at DAMAC Properties and Cupola Teleservices (CTS). Khalid Mohammed holds a 2008 - 2012 First Class Honours in Information Technology and Computing @ Arab Open University - Egypt. With a robust skill set that includes Contact Centre..., CRM Expert& Call Centre..., Project Delivery, Service Delivery..., Effective & Inherent... and more. Khalid Mohammed has 1 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.