Khaled Helal Email & Phone Number
Head of Contact Center and Retention @ Abu Dhabi Commercial Bank - Egypt
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Khaled Helal Location
- Cairo, Cairo Governorate, EG
Khaled Helal Work
- 2020 -now Head of Contact Center and Retention @
- 2019 -2019 Section Head and Fraud, ATM, IB and Contact Center at Abu Dhabi Commercial Bank - Egypt @
- 2010 -2019 Customer Service Manager @
- 2008 -2010 Senior Call Centre - Customer Service Representative. @ ABU DHABI COMMERICAL BANK.
- 2007 -2008 Act As (TEAM LEADER) @ TELE PERFORMANCE Egypt
Khaled Helal Education
- Egypt Modern school
Faculty of Commerce (Accounting Dept.)
1999-2002
Khaled Helal Skills
- Superior Computer Skills
- Language skills
- Soft Skills
- Training
- Call Centers
- Language Development
- Banking
- Customer Service
- Retail Banking
- Cross Selling
- Strategic Planning
- Financial Risk
- Team Leadership
- Employee Training
- Customer Retention
- Internet Banking
- Risk Management
- MIS
- Management
- Leadership
- Analysis
- Microsoft Office
- Team Management
- Analytical Skills
- Teamwork
- Customer Relationship Management
- Performance Management
- Credit Cards
- Microsoft Excel
- Project Management
- Project Planning
- Business Development
- Strategy
- Leadership Development
- Call Center Development
- Call Center Administration
- Time Management
- CRM Databases
- Data Analysis
- Quality Management
- Credit
- Loans
- Finance
- Customer Satisfaction
- Financial Analysis
- Core Banking
- Commercial Banking
- Portfolio Management
Khaled Helal Summary
- Khaled Helal, based in Cairo, Cairo Governorate, EG, is currently a Head of Contact Center and Retention at Abu Dhabi Commercial Bank - Egypt. Khaled Helal brings experience from previous roles at Abu Dhabi Commercial Bank - Egypt, Union National Bank, ABU DHABI COMMERICAL BANK. and TELE PERFORMANCE Egypt. Khaled Helal holds a 1999 - 2002 Faculty of Commerce in Accounting Dept. @ Egypt Modern school. With a robust skill set that includes Superior Computer Skills, Language skills, Soft Skills, Training, Call Centers and more. Khaled Helal has 3 emails and 3 mobile phone numbers on RocketReach.
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