Khaled Helal Email & Phone Number
Head of Contact Center and Retention @ Abu Dhabi Commercial Bank - Egypt
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Khaled Helal Location
- Cairo, Cairo Governorate, EG
Khaled Helal Work
- Head of Contact Center and Retention @ (January 2020 - Present)
- Section Head and Fraud, ATM, IB and Contact Center at Abu Dhabi Commercial Bank - Egypt @ (May 2019 - December 2019)
- Customer Service Manager @ (January 2010 - March 2019)
- Senior Call Centre - Customer Service Representative. @ ABU DHABI COMMERICAL BANK. (August 2008 - January 2010)
- Act As (TEAM LEADER) @ TELE PERFORMANCE Egypt (November 2007 - July 2008)
Khaled Helal Education
- Egypt Modern school 1999-2002
Khaled Helal Skills
- Superior Computer Skills
- Language skills
- Soft Skills
- Training
- Call Centers
- Language Development
- Banking
- Customer Service
- Retail Banking
- Cross Selling
- Strategic Planning
- Financial Risk
- Team Leadership
- Employee Training
- Customer Retention
- Internet Banking
- Risk Management
- MIS
- Management
- Leadership
- Analysis
- Microsoft Office
- Team Management
- Analytical Skills
- Business Development
- CRM Databases
- Call Center Administration
- Call Center Development
- Commercial Banking
- Core Banking
- Credit
- Credit Cards
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Analysis
- Finance
- Financial Analysis
- Leadership Development
- Loans
- Microsoft Excel
- Performance Management
- Portfolio Management
- Problem Solving
- Project Management
- Project Planning
- Quality Management
- Strategy
- Teamwork
- Time Management
- Customer Relationship Management
Khaled Helal Summary
- Khaled Helal, based in Cairo, Cairo Governorate, EG, is currently a Head of Contact Center and Retention at Abu Dhabi Commercial Bank - Egypt. Khaled Helal brings experience from previous roles at Abu Dhabi Commercial Bank - Egypt, Union National Bank, ABU DHABI COMMERICAL BANK. and TELE PERFORMANCE Egypt. Khaled Helal holds a 1999 - 2002 Egypt Modern school. With a robust skill set that includes Superior Computer Skills, Language skills, Soft Skills, Training, Call Centers and more. Khaled Helal has 3 emails and 3 mobile phone numbers on RocketReach.
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