Customer Technical Support Analyst @ (June 2025 - July 2025)
Level 2 Technical Support @ (June 2021 - January 2024)
Information Technology Desktop Support @ JP Consultants (January 2017 - March 2020)
Information Technology Desktop Support @ Direct Software Solutions (November 2015 - June 2016)
Kevin Orta Education
Alonzo & Tracy Mourning Sr. High
High School Diploma
2010-2014
University of the People
Computer Science
2018
Miami Dade College 2016
Kevin Orta Skills
Analytical Skills
Broadband
Cisco Systems Products
Communication
Computer Hardware Troubleshooting
Computer Networking
Confidentiality
Cyber Threat Intelligence (CTI)
Cybersecurity
Data Transmission
Desktop Computers
Documentation
Fixed Wireless
IP Networking
Incident Management
Incident Response
Information Security
Infrastructure
Internet Protocol Suite (TCP/IP)
Internet Troubleshooting
Intrusion Detection
Linux
Microsoft Excel
Microsoft PowerPoint
Mitigation Strategies
NIST
Network Administration
Network Architecture
Network Infrastructure
Network Security
Network Troubleshooting
Networking
Operating Systems
Packet Switching
Private Networks
Project Management
Remote Troubleshooting
Routing
Salesforce
Security Awareness
Security Information and Event Management (SIEM)
Security Operations
Security Operations Center
Software
Software Troubleshooting
Strategy
Technical Support
Transport Networks
Voice over IP (VoIP)
Windows
Kevin Orta Summary
Kevin Orta, based in Ocala, FL, US, is currently a Advanced Technical Support Engineer at Hotwire Communications Ltd. Kevin Orta brings experience from previous roles at Berkshire Hathaway HomeServices EWM Realty, IQ Fiber, IPFone. Your Business Connection. and JP Consultants. Kevin Orta holds a 2010 - 2014 High School Diploma @ Alonzo & Tracy Mourning Sr. High. With a robust skill set that includes Analytical Skills, Broadband, Cisco Systems Products, Communication, Computer Hardware Troubleshooting and more. Kevin Orta has 1 emails and 1 mobile phone numbers on RocketReach.
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