Kevin Johnson Email & Phone Number
Vice President, Customer Support Operations @ AvalonBay Communities
5 free lookup(s).
Kevin Johnson Location
- San Antonio, TX, US
Kevin Johnson Work
- 2018 - now Vice President, Customer Support Operations @
- 2017 - 2018 Vice President Operations @
- 2015 - 2017 Director, Operations Account Management @
- 2010 - 2017 Director, Performance Management @ Affinion Group/Connexions Loyalty
- 2007 - 2010 Site Director @
- 2006 - 2007 Senior Operations Manager @ APAC Customer Services
- 2004 - 2006 Senior Client Services Manager and Assistant Program Director @ Aegis PeopleSupport Inc.
- 1996 - 2004 Service Delivery Manager @ Travel Leaders Corporate
Kevin Johnson Education
- University of Phoenix
M.B.A (Global Management)
2001 - 2003 - Arizona State University
B.S. (Agribusiness)
1997 - 2001
Kevin Johnson Skills
- Sales Operations
- Training
- Call Centers
- Operations Management
- Customer Satisfaction
- CRM
- Management
- Vendor Management
- Operational Excellence
- Call Center
- Client Services
- Customer Experience
- Contact Centers
- Performance Management
- Program Management
- Strategy
- Telemarketing
- Team Building
- Leadership
- Human Resources
- Account Management
- Negotiation
- Workforce Management
- Process Improvement
- Strategic Planning
- Customer Service
- Employee Training
- Outsourcing
- P&L Management
- Networking
- Budgets
- Cross-functional Team Leadership
- Service Delivery
- Recruiting
- Customer Retention
- Quality Assurance
- Change Management
- Business Process Improvement
- Customer Acquisition
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Marketing
- Cross Functional Team Leadership
- Customer Relationship Management
Kevin Johnson Summary
- Kevin Johnson, based in San Antonio, TX, US, is currently a Vice President, Customer Support Operations at AvalonBay Communities. Kevin Johnson brings experience from previous roles at Advanced Call Center Technologies, LLC, Connexions Loyalty, Affinion Group/Connexions Loyalty and The Results Companies. Kevin Johnson holds a 2001 - 2003 M.B.A in Global Management @ University of Phoenix. With a robust skill set that includes Sales Operations, Training, Call Centers, Operations Management, Customer Satisfaction and more. Kevin Johnson has 3 emails and 2 mobile phone numbers on RocketReach.
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Top AvalonBay Communities Employees
Kurt Conway
Senior Vice President, Corporate Strategy and Communications
Washington, DC, US
Kevin Johnson
Vice President, Customer Support Operations
San Antonio, TX, US
Kevin Geraghty
VP, Data Analytics
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Alan Adamson
Vice President, Associate General Counsel
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Benjamin Schall
Chief Executive Officer
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Radu Mocanita
VP of Software Engineering
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Brian Packard
Vice President of Construction
Denver, CO, US
David Bellman
Senior Vice President
New York, NY, US
Julia Rogers
Vice President of Accounting
Arlington, VA, US
Bryan Westhead
Senior Vice President Finance
Arlington, VA, US
Jeff Scott
VP, Financial Reporting
Arlington, VA, US
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